Rocio Hernandez
Burlington
Summary
Highly motivated individual with a strong foundation in quality inspection and order fulfillment. Proven ability to ensure quality standards through meticulous inspections and efficient processing of shipments, directly contributing to operational success and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Quality Inspector
Apex Mills
Graham
03.2023 - 08.2023
- Verified quality specifications including color and texture to ensure product integrity.
- Inspected fabric for defects and inconsistencies, maintaining adherence to quality standards.
- Reported discrepancies or issues to supervisors to facilitate prompt resolution.
Warehouse Fulfillment Associate
Adecco
Mebane
06.2019 - 02.2023
- Picked orders for shipment accurately and efficiently, utilizing RF scanners to enhance workflow.
- Processed incoming and outgoing shipments, ensuring accurate order fulfillment and timely delivery.
- Maintained inventory accuracy through regular cycle counts and stock checks, supporting effective stock management.
Sales Lead
Express
Mebane
08.2016 - 03.2019
- Guided sales team in achieving targets by implementing effective strategies that aligned with company goals.
- Provided exceptional customer service, fostering loyalty through prompt and effective complaint resolution.
- Managed point-of-sale systems, processed shipments, and replenished inventory to support sales operations.
Education
Associate of Arts -
Forsyth Technical Community College
Winston-Salem, North Carolina05-2026
Skills
- Quality inspection
- Operate Radio Frequency (RF) scanners
- Order processing
- Order fulfillment
- Packaging and labeling
- Pallet jack usage
Languages
English
Professional
Spanish
Professional
Timeline
Quality Inspector
Apex Mills
03.2023 - 08.2023
Warehouse Fulfillment Associate
Adecco
06.2019 - 02.2023
Sales Lead
Express
08.2016 - 03.2019
Associate of Arts -
Forsyth Technical Community College