Robyne Player
Raleigh
Summary
Dynamic, results-oriented professional seeking a challenging position that leverages a strong foundation of skills developed through diverse work experiences and academic achievements. Committed to driving success and delivering value with a focus on continuous improvement and professional development. Eager to contribute to organizational goals while fostering personal growth through performance-driven opportunities.
Overview
24
24
years of professional experience
Work History
Global Workplace Administrator
EXTREME NETWORKS
Morrisville, NC
01.2013 - Current
- Coordinates guest interactions to ensure swift and efficient service delivery.
- Manages vendor relationships by coordinating onboarding procedures, reviewing contracts, and processing payments efficiently.
- Administers content updates and user engagement strategies for global real estate and workplace SharePoint websites.
- Manages conference room reservations for various company events. Oversaw catering arrangements to enhance event experiences. Facilitates client site visits through comprehensive meal and transportation services.
- Manages procurement processes for office supplies and services on a global scale to ensure resource availability.
- Executes logistics for local and international package shipments to ensure timely delivery via UPS and FedEx.
- Facilitates timely processing of invoices for real estate and workplace expenditures, contributing to efficient financial operations. Crafts clear memos and letters to streamline communication within the organization. Optimizes document management through effective filing, copying, and faxing processes.
- Coordinates logistics and documentation for overseas distributions under the direction of VP of Tax.
- Manages the issuance of purchase orders to streamline procurement for real estate and workplace-related services.
- Coordinates with finance team to ensure timely execution of payments and effective collection strategies.
Customer Service Representative
PRIVIS HEALTH
Durham, NC
01.2020 - 08.2025
- Performed clerical duties to help office run smoothly and efficiently.
- Registered clients for Covid-19 testing.
- Utilized problem-solving skills with delayed test results, passwords, and incorrect data issues.
- Answered phone calls and emails.
Front Office Administrative Assistant
CHAPTER 13 OFFICE
Durham, NC
01.2011 - 01.2013
- Answered calls and conducted inventory control.
- Prepared business correspondence, change of address forms, and certificates of attendance.
- Directed debtors, creditors, and attorneys to designated meeting areas for the court.
- Worked up cases for creditor meetings.
- Prepared reports and documentation for debtors.
- Assisted payroll with the disbursement of checks.
Inbound Sales Representative
TRIDENT MARKETING
Morrisville, NC
01.2010 - 01.2011
- Marketed Direct Satellite TV services by emphasizing product features and benefits, discussing credit terms and quoting prices.
- Sold Direct Satellite TV services to customers via inbound phone calls then prepared sales order reports.
- Educated consumers about company products as well as competitive products in comparison.
- Worked towards weekly personal and company goals as outlined.
- Coordinated customer service for orders, services, and product installations dates.
Office Manager/HR Generalist
BRITTON AND CRUMP, INC
Durham, NC
01.2009 - 01.2010
- Supported front office by answering phones, processing consumer billing, bookkeeping, and handling payroll responsibilities.
- Scheduled mandatory meetings, conferences, and appointments.
- Maintained and organized calendar of events and prepared meeting agendas.
- Scheduled, facilitated, and recruited for company training efforts.
Tax Clerk
DURHAM COUNTY
Durham, NC
01.2007 - 01.2009
- Assisted customers in response to tax inquiries that included computer file research and setting up payment arrangements.
- Collected delinquent and current taxes owed.
- Estimated discounts, penalties, and interest to post and collect tax payments.
- Responsible for responding to requests for tax records and property evaluations.
Direct Sales Representative
TIME WARNER CABLE
Morrisville, NC
01.2003 - 01.2007
- Marketed and sold Time Warner Cable products and services to new and existing residential subscribers.
- Prepared and executed subscriber sales applications and arranged installation dates.
- Always provided efficient and exceptional customer service.
- Collaborated with other departments within the organization to resolve account and product issues.
Education
High School Diploma -
Suitland High School
Suitland, MD06-1987
Skills
- Organizational time strategies
- Effective team collaboration
- Strong organizational abilities
- Analytical reasoning
- PDHI platform expertise
- Quality assurance expertise
- Oracle database management
Timeline
Customer Service Representative
PRIVIS HEALTH
01.2020 - 08.2025
Global Workplace Administrator
EXTREME NETWORKS
01.2013 - Current
Front Office Administrative Assistant
CHAPTER 13 OFFICE
01.2011 - 01.2013
Inbound Sales Representative
TRIDENT MARKETING
01.2010 - 01.2011
Office Manager/HR Generalist
BRITTON AND CRUMP, INC
01.2009 - 01.2010
Tax Clerk
DURHAM COUNTY
01.2007 - 01.2009
Direct Sales Representative
TIME WARNER CABLE
01.2003 - 01.2007
High School Diploma -
Suitland High School