Robin Overcash
Salisbury,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Accounting Associate/Business Development Supervisor
Randy Marion Chrysler, Dodge, Jeep, Ram
Salisbury, NC
05.2023 - Current
- Receipted in sales and service payments in accounting system.
- Closed all RO's for the day and counted service sales for the day.
- Document scanning for all three stores.
- Customer survey service follow up calls.
- Run bank and tag office info for accounting.
- Help in multiple areas for all three buildings and departments to assist with overload such as accounting, cashiering, customer service and some for service and sales.
- Maintained a high level of confidentiality and professionalism when handling sensitive financial information, promoting trust among clients and colleagues.
- Worked as Business Development Supervisor for over a year until shortage in service/accounting and shifted over there to help out.
- Trained and supervisor eight call center representatives as well as supervisor over two cashiers.
- Handled high volume calls for six stores and scheduled customer service appointments. Incoming and outbound calls with metrics being exceeded.
Tax Preparer
H & R Block Tax Services
01.2018 - Current
- Seasonal - 2nd job- part time
- Reviewed income statements and documentation of expenditures to determine forms needed to prepare tax returns.
- Analyzed unaudited financial statements to determine adjustments for accurate tax treatment.
- Finalized and processed paperwork with local, state and federal government authorities.
Staffing Specialist
Jacent Strategic Merchandising
05.2017 - 07.2022
- Interviewed job applicants to obtain information on work history, education or job skills.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Sourced, qualified and conducted screening interviews with job candidates.
- Developed relationships with field team to assist in developing pool of candidates.
- Recruiting for field merchandisers in various states with multiple managers.
- Recruited for three warehouses in different states and worked closely with General Managers and HR Generalist to maintain staffing needs based on productivity and labor analysis.
- Surpassed Metric goals of hiring, time to fill, quality of hire, low retention rate. Working in a fast paced environment, multi-tasking.
Retail Coordinator for Director of Operations
Jacent Strategic Merchandising
03.2016 - 05.2017
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Created newsletters to share company updates and events.
- Managed external contacts and kept track of periodic communication needed for priority actions.
- Set up meeting and event logistics for senior management and updated calendars.
- Managed director's calendar and prepared meeting agenda and materials.
District Manager
Jacent Strategic Merchandising
03.2010 - 03.2016
- Sourced and recruited top talent for various retail store positions and verified recruiting processes to meet new store opening timelines.
- Produced thorough, accurate and timely reports of project activities.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Assigned work and monitored performance of project personnel.
- Recruited and trained new employees to meet job requirements. Responsible for hiring and terminations.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness. Strong communication with merchandising team to improve performance and grow sales.
- Reviewed and processed payroll weekly for my team.
- Traveling district daily coverage in Central North Carolina Territory.
Education
Business Management/Marketing & Advertising
RCCC
Skills
- Analytical research skills
- Strong self-motivation and work ethic
- Client engagement strategies
- Recruitment Strategies
- Recruiting and Sourcing with Pre-employment Screening
- Talent Acquisition
- Job Description Development
- Applicant Sourcing
- Decision Making
- New Hire Onboarding
- Tax preparation
- Cash flow management
- Client engagement
- Critical thinking
- Handling confidential materials
Timeline
Accounting Associate/Business Development Supervisor
Randy Marion Chrysler, Dodge, Jeep, Ram
05.2023 - Current
Tax Preparer
H & R Block Tax Services
01.2018 - Current
Staffing Specialist
Jacent Strategic Merchandising
05.2017 - 07.2022
Retail Coordinator for Director of Operations
Jacent Strategic Merchandising
03.2016 - 05.2017
District Manager
Jacent Strategic Merchandising
03.2010 - 03.2016
Business Management/Marketing & Advertising
RCCC
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