Robin Myers

Payroll & Benefits Specialist

JS Myers Company, Inc.

07.1995 - 05.2018

Checked employees' benefits enrollment for accuracy and inputted all data into payroll software system.
Observed strict procedures to maintain data and plan participant confidentiality.
Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Implemented open enrollment system to streamline benefits processes for employees.
Built relationships with vendors to foster quality service delivery.
Coordinated and conducted employee orientations to promote understanding of coverage and options.
Gathered information about each position and related occupation with employee interviews, field observations, and industry research.
Analyzed and evaluated existing compensation and benefits programs and recommended improvements.
Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Managed time efficiently in order to complete all tasks within deadlines.
Developed and analyzed models to support employee benefit plan rollout both successfully and efficiently.
Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
Worked well in a team setting, providing support and guidance.
Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Reviewed time records for 45 employees to verify accuracy of information.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Managed payroll data entry and processing for 45 employees to comply with predetermined company guidelines.
Provided customer service to employees regarding payroll inquiries and issues.
Resolved payroll discrepancies quickly and successfully.
Collaborated with human resources, accounting and other departments to confirm payroll accuracy.