Robin Alston
Goldsboro
Summary
Dynamic supervisor with a proven track record at Mount Olive Pickle, excelling in staff management and customer service. Enhanced team productivity through effective training and mentoring, while resolving conflicts to foster a positive work environment. Committed to quality, implementing rigorous inspection processes that improved product standards significantly.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Supervisor
Mount Olive Pickle
11.2022 - 05.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks, for approx. 100 employees.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Supervisor
Case Farms
06.2017 - 10.2022
- Resolved issues quickly to maintain productivity goals.
- Established clear priorities and production quality standards.
- Managed team of 50 production associates, overseeing productive production processes and meeting all deadlines.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
Quality Control Inspector
Case Farms
04.2014 - 06.2017
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Education
Bachelor of Arts - Business
Strayer
High School Diploma -
Southern Wayne High School
Dudley, NC06-1985
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
Certification
- Acicified Foods Manufacturing School- [December, 2023
- Intro to Microbiological Food Safety Hazards- November-2023
- Good Manufacturing Practices- October 2023
- Frontline Leadership- 2025
Received Certificates from the following : Frontline :eadership
Received different aspects on how to successfully speak, communicate, solve issues, recognize different personalities, award, encourage, and mentor employees
Languages
English
Timeline
Supervisor
Mount Olive Pickle
11.2022 - 05.2025
Supervisor
Case Farms
06.2017 - 10.2022
Quality Control Inspector
Case Farms
04.2014 - 06.2017
Bachelor of Arts - Business
Strayer
High School Diploma -
Southern Wayne High School
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