Robert Waldroup
Norwood
Summary
Dynamic and results-driven professional with proven team management and motivational leadership skills honed at Flagger Force Traffic Control Services. Adept at training and mentoring staff, I excel in task delegation and fostering a collaborative environment, ensuring high-quality work and enhanced team performance. Committed to achieving operational excellence and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Lead
Flagger Force Traffic Control Services
09.2024 - Current
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Loaded and unloaded materials onto trucks and trailers.
Convenience Store Clerk
Speedway Gas Station
03.2024 - 08.2024
- Maintained a clean and organized store environment for an improved shopping experience.
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
- Assisted customers with locating products, answering questions, and recommending items based on their needs.
- Verified age-restricted product purchases diligently to adhere to legal requirements while maintaining excellent customer rapport during transactions.
- Completed daily tasks such as sweeping floors, cleaning restrooms, emptying trash cans promptly for a consistently well-maintained store appearance.
Warehouse Worker
Data Forms Of Charlotte
06.2022 - 02.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Sales Clerk
Speedway Gas Station
09.2021 - 06.2022
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
Delivery Driver
Postmates
06.2020 - 09.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Albemarle High School
Albemarle, NCSkills
- Team management
- Motivational leadership
- Training and mentoring
- Task delegation
Certification
CPR Training, Forklift Operator.
Timeline
Crew Lead
Flagger Force Traffic Control Services
09.2024 - Current
Convenience Store Clerk
Speedway Gas Station
03.2024 - 08.2024
Warehouse Worker
Data Forms Of Charlotte
06.2022 - 02.2024
Sales Clerk
Speedway Gas Station
09.2021 - 06.2022
Delivery Driver
Postmates
06.2020 - 09.2021
Albemarle High School
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