Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robert Waldroup

Norwood

Summary

Dynamic and results-driven professional with proven team management and motivational leadership skills honed at Flagger Force Traffic Control Services. Adept at training and mentoring staff, I excel in task delegation and fostering a collaborative environment, ensuring high-quality work and enhanced team performance. Committed to achieving operational excellence and customer satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crew Lead

Flagger Force Traffic Control Services
09.2024 - Current
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Loaded and unloaded materials onto trucks and trailers.

Convenience Store Clerk

Speedway Gas Station
03.2024 - 08.2024
  • Maintained a clean and organized store environment for an improved shopping experience.
  • Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
  • Assisted customers with locating products, answering questions, and recommending items based on their needs.
  • Verified age-restricted product purchases diligently to adhere to legal requirements while maintaining excellent customer rapport during transactions.
  • Completed daily tasks such as sweeping floors, cleaning restrooms, emptying trash cans promptly for a consistently well-maintained store appearance.

Warehouse Worker

Data Forms Of Charlotte
06.2022 - 02.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Sales Clerk

Speedway Gas Station
09.2021 - 06.2022
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Kept front check out area clean and organized for efficient service.

Delivery Driver

Postmates
06.2020 - 09.2021
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Education

Albemarle High School
Albemarle, NC

Skills

  • Team management
  • Motivational leadership
  • Training and mentoring
  • Task delegation

Certification

CPR Training, Forklift Operator.

Timeline

Crew Lead

Flagger Force Traffic Control Services
09.2024 - Current

Convenience Store Clerk

Speedway Gas Station
03.2024 - 08.2024

Warehouse Worker

Data Forms Of Charlotte
06.2022 - 02.2024

Sales Clerk

Speedway Gas Station
09.2021 - 06.2022

Delivery Driver

Postmates
06.2020 - 09.2021

Albemarle High School

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Robert Waldroup