Robert Sutton
Harrisburg
Summary
Dynamic and results-driven professional with extensive experience at Costco, excelling in inventory management and safety compliance. Proven ability to enhance customer satisfaction through exceptional service and efficient order fulfillment. Skilled forklift operator with a strong commitment to teamwork and training new associates, ensuring operational excellence in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Front End Associate
Costco
Mooresville
10.2021 - Current
- Performed daily opening and closing procedures according to standard operating procedures.
- Provided product knowledge to customers as needed.
- Collaborated closely with coworkers on special projects or tasks as assigned by manager.
- Ensured compliance with all safety policies and procedures.
- Packaged, transported, and loaded customer orders into shopping carts and vehicles for carry-out or pick-up service.
- Participated in periodic team meetings to discuss targets, achievements, and areas for improvement.
- Trained new associates on company procedures and service standards consistently.
Fork lift driver, Receiving.
Costco
Sumner
11.2018 - 10.2021
- Operated lift equipment to transport materials within warehouse environment.
- Conducted routine inspections to ensure lift safety and compliance with regulations.
- Collaborated with team members to streamline loading and unloading processes.
- Maintained accurate records of lift operations and inventory movements.
- Assisted in training new staff on lift operation and safety protocols.
- Monitored surroundings for hazards while operating lifting machinery.
- Ensured all safety guidelines were followed while operating the lift truck including proper use of personal protective equipment.
Counter Salesperson
O'Reilly Auto Parts
Covington
02.2015 - 11.2018
- Assisted customers in selecting automotive parts and accessories for various vehicles.
- Processed sales transactions accurately using point-of-sale systems.
- Provided technical advice on product features and compatibility to customers.
- Managed inventory levels by stocking shelves and organizing displays efficiently.
- Collaborated with team members to ensure smooth daily operations and customer satisfaction.
- Maintained accurate records of all sales transactions.
Education
MECP Certification - Car Electronics
Mobile Dynamics
Tempe, AZ01-2005
ASE Tech - Automotive Technician
Portland Community College
Portland, OR01-2005
Some College (No Degree) - Pharmaceutical Medicine
Clover Park Technical College
Lakewood, WASkills
- Inventory management
- Safety compliance
- Forklift operation
- Order fulfillment
- Customer service
- Efficient time management
Accomplishments
- Multiple letters of acknowledgement from supervisors at Costco. These mentioned willingness to assist other teammates and members, maintaining exceptional work performance in all elements and going above and beyond.
Timeline
Front End Associate
Costco
10.2021 - Current
Fork lift driver, Receiving.
Costco
11.2018 - 10.2021
Counter Salesperson
O'Reilly Auto Parts
02.2015 - 11.2018
MECP Certification - Car Electronics
Mobile Dynamics
ASE Tech - Automotive Technician
Portland Community College
Some College (No Degree) - Pharmaceutical Medicine
Clover Park Technical College