ROBERT STANLEY
Pikeville,NC
Summary
Results-driven Shipping Supervisor with extensive experience in all facets of shipping and receiving operations. Proven ability to plan and execute efficient shipping schedules in high-volume warehouse environments, ensuring timely delivery and optimal inventory management. Committed to enforcing safety protocols and promoting employee health practices, fostering a culture of safety and productivity. Recognized for exceptional problem-solving skills and the ability to streamline processes for improved operational efficiency.
Overview
30
30
years of professional experience
Work History
Shipping Supervisor
Mann + Hummel, Goldsboro NC
01.2023 - 01.2025
- 2nd shift Supervisor, responsible for overseeing the daily operations of the shipping department.
- Ensure timely and accurate product dispatch to customers by managing a team of warehouse workers who pick, pack, and prepare orders.
- Prioritizing safety, quality control, and adherence to company policies and procedures within the warehouse environment.
- Work closely with production to ensure product availability to optimize logistics and maintain efficient workflow.
- Manufacturer of air filtration systems.
VRT and Storage Freezer Supervisor
Case Farms, Goldsboro NC
01.2019 - 01.2023
- Front-line supervisor responsible for all facets of the day-to-day operations of the 90,000 square foot freezer warehouse.
- Develops the team that includes 5 loaders, 4 high reach operators and an additional 14 VRT employees.
- Coordinate all export and domestic truckloads to ensure they are loaded properly, efficiently and with a sense of urgency.
- Monitor the operation of the VRT and robots to confirm operation at optimal efficiency.
- Ensure loads are pulled and shipped according to FIFO.
- Responsible for employee scheduling, conflict resolution, performance evaluations, coaching, and disciplinary actions.
- Establishes and enforces standards; Set expectations and drives accountability
- Verify the cleanliness of the freezer, dock and all VRT grounds are maintained in an acceptable manner
- A fully integrated poultry farming and processing plant.
Shipping and Receiving Coordinator
Cooper Standard Automotive, Goldsboro NC
01.2014 - 01.2019
- Guarantee that scheduled shipments from warehouse locations take place to meet customer requirements.
- Update client systems (Ford, Chrysler, GM, Toyota, Volvo, Tesla, and BMW) daily at the required frequency.
- Schedule all truckload and LTL shipments.
- Supervise all material handlers.
- Maintain warehouses to ensure TS16949/ISO-1400 certification.
- Prepare & publish customer service order schedules for the manufacturing cells.
- Ensure loads are pulled and shipped according to FIFO.
- Developed and refined SOP's for material handlers.
- Reduced expedite expenses by 45%.
- Achieved 95% + compliance score with Ford, Chrysler, and General Motors.
- Assisted in reducing days on hand inventory to 25 days.
- A tier one automotive supplier with customers Ford, Chrysler, GM, Tesla and Volvo.
Warehouse Distribution/Logistics Manager
Batesville Casket Company, Goldsboro, NC
01.2011 - 01.2014
- Lead and developed a team of ten customer service representatives in a distribution center servicing Eastern NC funeral homes.
- Created and managed service center budget of over $1.5M.
- Developed and conducted ongoing training in the areas of health, safety, phone skills, standard operating procedures, etc.
- Established transportation cost standards and economical shipping practices.
- Accountable for CSC operational performance, policy deployment, root cause and countermeasure analysis.
- Responsible for ensuring equipment was in safe operating condition and vehicles were serviced and licensed appropriately.
- Reduced monthly mileage on an average of 25% per month.
- Reconfigured warehouse to maximize storage capacity.
- Reduced overall CSC expenses on average 15% per month.
- Provider of a comprehensive portfolio of burial and cremation products.
Sales Representative
Best and Langston Hearth, Heating and Leisure, Goldsboro, NC
01.2006 - 01.2011
- Recommended and assisted dealers in selecting merchandise based on customer requirements.
- Exercised sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
- Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
- Assisted in 45% growth of the SC market.
- Developed a new sales catalog.
- Negotiated rates with LTL carriers which resulted in a 15% savings.
- Distributor of propane gas equipment and appliances.
Marketing Development Manager
Ryder Transportation Services, Goldsboro, NC
01.1998 - 01.2006
- Answerable for the development of profitable new customer business within assigned sales territory.
- Business to business outside sales, education and implementation of the value perception of Ryder services which included Full Service Lease, Programmed Maintenance, Lease Financing, Fleet Management Services and Rental product lines.
- Regular interaction with all levels of management within each account to identify and address key account issues, growth opportunities and retention.
- Resolved account issues through coordination with the Maintenance organization, Rental department and the General Manager, to ensure Ryder is delivering on commitments.
- Averaged retaining 95% of book of business.
- Quota point for sales 7 out of 8 years.
- Transportation and supply chain solutions company.
Dispatch
Moen Incorporated, Kinston, NC
01.1996 - 01.1998
- Coordinated fleet operations and various warehouse functions to achieve maximum consolidation of shipments.
- Scheduled daily and weekly routes to ensure fleet operations met all KPI objectives.
- Trained and supervised a staff of 25 Class A drivers and warehouse employees.
- Worked with production to ensure inventory levels adequate to meet demand.
- Conducted monthly meetings to discuss operational issues, safety concerns, and 6S audit results and P&L results.
- Scheduled TL and LTL carriers for freight not handled by private fleet.
- Distribution and Manufacturing Center for Moen Incorporated.
Rental Representative
Ryder Transportation Services, Goldsboro, NC
01.1995 - 01.1996
- Front line sales agent for the rental of vehicles to the Company's current lease and commercial rental accounts, as well as potential commercial rental customers and consumer household needs.
- Worked cross functionally across Sales, Marketing, Operations and Asset Management departments.
- Responsible for the overall profitably, operations, and asset management of the rental location.
- Worked with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
- Transportation and supply chain solutions company.
Education
Bachelor of Science - Accounting
Mount Olive College
Mount Olive, North CarolinaBachelor of Science - Business Administration
University of North Carolina at Wilmington
Wilmington, North CarolinaSkills
- Team supervision
- Budget planning and evaluation
- Inventory management
- Workplace safety compliance
- Scheduling optimization
- Supply chain management
- Team leadership
- Excellent communication
Timeline
Shipping Supervisor
Mann + Hummel, Goldsboro NC
01.2023 - 01.2025
VRT and Storage Freezer Supervisor
Case Farms, Goldsboro NC
01.2019 - 01.2023
Shipping and Receiving Coordinator
Cooper Standard Automotive, Goldsboro NC
01.2014 - 01.2019
Warehouse Distribution/Logistics Manager
Batesville Casket Company, Goldsboro, NC
01.2011 - 01.2014
Sales Representative
Best and Langston Hearth, Heating and Leisure, Goldsboro, NC
01.2006 - 01.2011
Marketing Development Manager
Ryder Transportation Services, Goldsboro, NC
01.1998 - 01.2006
Dispatch
Moen Incorporated, Kinston, NC
01.1996 - 01.1998
Rental Representative
Ryder Transportation Services, Goldsboro, NC
01.1995 - 01.1996
Bachelor of Science - Business Administration
University of North Carolina at Wilmington
Bachelor of Science - Accounting
Mount Olive College