Robert Nelson
Greenville
Summary
I am a current college student with great availability, a highly motivated background in retail sales, and skills in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving skills and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
5
5
years of professional experience
Work History
Order Fulfillment Associate
Lowes
Roxboro
06.2024 - 12.2024
- Coordinated with other departments to ensure efficient and timely processing of orders.
- Packaged items for shipping following established procedures.
- Operated forklift, pallet jack, or other equipment as needed.
- Utilized barcode scanners to track all merchandise movements accurately.
Lumber Sales Associate
Home Depot
Fayetteville
02.2022 - 04.2024
- Maintained accurate records of sales transactions using point-of-sale software.
- Tracked inventory levels using computer systems.
- Resolved customer complaints regarding product quality or delivery issues promptly and professionally.
- Demonstrated safe work practices at all times.
- Measured out lengths of wood accurately using measuring tapes and rulers.
- Operated heavy machinery to saw and cut lumber into specified sizes.
Cashier
Walmart
Fayetteville
05.2020 - 11.2021
- Followed company security procedures for handling large sums of money.
- Ensured compliance with all safety regulations within the store environment.
- Maintained high standards of customer service on a daily basis.
Education
Bachelor of Science - Neuroscience
UNC Asheville
Greenville, NC05-2028
High School Diploma -
Jack Britt Highschool
Fayetteville, NC06-2023
Skills
- Cash handling and management
- Complex Problem-solving
- Attention to detail
- Conflict resolution
- Time management skills
- Inventory control
- Data entry
- Reliability and punctuality
- Consultative sales
- Building customer loyalty
- Product knowledge
- Adaptable and flexible
- Merchandise exchange
- Regulatory compliance
- Lumber grading
- Warehouse safety
- Stock control
- Team collaboration
- Product Inspections
- Quality control
Education and Training
other,other
Timeline
Order Fulfillment Associate
Lowes
06.2024 - 12.2024
Lumber Sales Associate
Home Depot
02.2022 - 04.2024
Cashier
Walmart
05.2020 - 11.2021
Bachelor of Science - Neuroscience
UNC Asheville
High School Diploma -
Jack Britt Highschool
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