- I enjoy helping others and giving back to the community
- I like working with my hands and fixing things
- Watching Movies and TV Shows
- Music
Robert Mitchell
York
Summary
Dynamic Front End Team Lead at Walmart with a proven track record of successful product launches and efficient project completion. Expert in automating processes and fostering a service-oriented approach, I excel in critical thinking and problem resolution, ensuring high-quality outcomes and customer satisfaction.
Overview
24
24
years of professional experience
Work History
Front End Team Lead
Walmart
02.2006 - Current
- Led a team of developers to complete project milestones on time, resulting in successful product launches.
- Effectively delegated tasks among team members based on individual strengths, ensuring a balanced workload and efficient project completion.
- Deployed continuous integration pipelines for efficient code testing and deployment processes, significantly reducing the risk of bugs reaching production environments.
- Conducted thorough code reviews, identifying potential issues and providing constructive feedback to improve overall code quality.
Online Personal Shopper Manager
Walmart
02.2001 - 02.2006
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
Education
High School Diploma -
South Mecklenburg High School
Charlotte, NC06-1997
Skills
- Skilled in Automating Processes
- Mobile-First Web Design
- Service-Oriented Approach
- Active listening
- Critical thinking
- Customer Interaction
- Problem resolution
- Complaint resolution
Interests
Timeline
Front End Team Lead
Walmart
02.2006 - Current
Online Personal Shopper Manager
Walmart
02.2001 - 02.2006
High School Diploma -
South Mecklenburg High School
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