Robert McDonald

• Supervised daily operations ensuring compliance with safety protocols and company standards.
• Mentored junior technicians, enhancing team performance and technical skills.
• Implemented process improvements reducing downtime and increasing efficiency in vehicle maintenance.
• Coordinated troubleshooting efforts for complex mechanical issues, ensuring timely resolutions.

Diagnose and repair Class 8 over-the-road truck and trailers

• Diagnosed and repaired diesel engine malfunctions to ensure optimal performance.
• Conducted routine maintenance on heavy-duty vehicles, enhancing reliability and safety.
• Utilized advanced diagnostic tools for accurate troubleshooting of electrical systems.
• Collaborated with team members to streamline repair processes and reduce downtime.

• Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.
• Delivered reliable repair services by consistently adhering to manufacturer specifications during all maintenance activities.
• Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
• Refined diagnostic skills across various diesel engine models, ensuring accurate identification of underlying issues for targeted repairs.
• Troubleshot systems, traced problems and diagnosed root causes.
• Implemented preventive maintenance schedules, improving overall fleet efficiency.
• Performed vehicle lubrication and DOT safety inspections.
• Increased customer satisfaction levels through prompt and effective communication regarding repair progress and timelines.
• Completed warranty services and submitted required paperwork.