Assistant Director of Operations specializing in project management, quality assurance, and process improvement. Demonstrated success in enhancing operational efficiency and leading diverse teams to achieve organizational goals.
Overview
30
30
years of professional experience
Work History
Housekeeper
Western Carolina University
Cullowhee, NC
09.1996 - 10.2003
Executed waste collection from offices and classrooms to uphold hygiene standards.
Swept and mopped floors in various areas to maintain hygiene standards.
Cleaned chalkboards and organized desks to promote effective learning environments.
Buffed and waxed LVT floors to improve visual appeal.
Replaced light bulbs weekly to ensure proper illumination.
Assistant Director of Operations
University of North Carolina at Asheville
Asheville, NC
10.2003 - 04.2026
Led operational supervision of housekeeping, ensuring effective collaboration with floor and furniture personnel.
Managed 20 full-time staff and 16 student employees
Developed frameworks for short-term and long-term project planning.
Acquired necessary supplies and equipment for housekeeping, floor maintenance, and furniture.
Oversaw flooring and furniture repair and replacement projects with external contractors. Collaborated with outside contractors to ensure timely completion of repairs. Managed all aspects of flooring and furniture maintenance, maintaining high standards.
Facilitated hiring process for full-time staff and student employees.
Validated time sheets and oversaw time-off management for all employees under supervision.