Robert Lanz
Camden
Summary
Adept at driving significant sales growth, I leveraged negotiation tactics and goal-driven strategies at CarMax to enhance customer satisfaction and streamline records management. With a background as a Senior Sales Consultant and a track record of resolving issues promptly, my blend of analytical and interpersonal skills consistently delivers outstanding results.
Overview
55
55
years of professional experience
Work History
Senior Sales Consultant, Triple Diamond
CarMax
03.2013 - 07.2024
- Engaged in friendly conversation with customer to better uncover individual needs.
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Enhanced dealership reputation by delivering outstanding customer service, resolving issues promptly, and addressing concerns professionally.
- Answered telephone and email inquiries from potential customers.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Sales Associate
FedEx
06.2001 - 02.2013
Account Manager
American Freightways
03.1999 - 03.2001
Account Manager
Overnite Transportation
03.1995 - 04.1999
Vice President, Sales Manager, Office Manager
Durasteel Abrasive Company
01.1970 - 01.1995
Education
Military Service - US Marine Corp Reserves 6yrs
Bachelor of Science - Accounting And Business Management
Point Park University
Pittsburgh, PA06.1970
Skills
- Goal-Driven
- Records Management
- Negotiation Tactics
Timeline
Senior Sales Consultant, Triple Diamond
CarMax
03.2013 - 07.2024
Sales Associate
FedEx
06.2001 - 02.2013
Account Manager
American Freightways
03.1999 - 03.2001
Account Manager
Overnite Transportation
03.1995 - 04.1999
Vice President, Sales Manager, Office Manager
Durasteel Abrasive Company
01.1970 - 01.1995
Military Service - US Marine Corp Reserves 6yrs
Bachelor of Science - Accounting And Business Management
Point Park University
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