Dependable sales associate known for exceptional reliability and multi-tasking abilities. Experienced in improving store operations and enhancing customer satisfaction through effective communication and product knowledge.
Work History
Sales Associate
2 Years 3 Months
Dunham's Sports | 03.2024 - Current
Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
Executed sales transactions efficiently using POS systems, ensuring customer satisfaction and loyalty.
Trained new associates on sales techniques and product knowledge to improve team performance.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Performed cash, card, and check transactions to complete customer purchases.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Paramedic
20 Years 3 Months
Lincoln County | 07.1999 - 10.2019
Administered emergency medical care, ensuring patient stability during transport to healthcare facilities.
Operated advanced life support equipment, enhancing patient outcomes in critical situations.
Collaborated with multidisciplinary teams to develop and implement effective care plans for patients.
Mentored junior paramedics, improving team performance and adherence to best practices in emergency response.
Evaluated patient conditions to prioritize treatment needs, ensuring timely and appropriate interventions.
Streamlined communication processes between dispatch and field units, increasing operational efficiency during emergencies.
Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ridealongs.
Paramedic
12 Years
Lincoln County Hospital EMS | 07.1987 - 07.1999
Conducted training sessions on new medical protocols, fostering skill development within the team.
Led quality assurance initiatives to assess service delivery and drive continuous improvements in patient care standards.
Transferred patients safely and securely to medical facilities for continued care.
Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
Education
Paramedic, Rescue Tech, Firefighter
Gaston College | Dallas, NC
EMS Management
University of North Carolina At Charlotte | Charlotte, NC
Law Enforcement Armorer AR 15 - Gunsmithing
American Gunsmithing Institute | Napa, CA | 03-2026
Gunsmithing 1
Penn Foster College | Scottsdale, AZ | 09-2025
High School Diploma
Bessemer City High School | Bessemer City, NC | 06-1984
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Multi-tasking strength
Reliable and punctual
Exceptional customer service
Cash handling
Cash register operation
Product sales
POS system operation
Safety procedures
Sight alignment
Soldering techniques
Trigger adjustments
Ballistics
Gun cleaning
Finish application
Hand tools proficiency
Firearm repair
Firearms assembly
Willingness to learn
Interests
Avid Reader
Crafting and DIY Projects
Enjoy hobbies that combine physical activity with outdoor exploration.
I like working with my hands and fixing things.
Music
I enjoy helping others and giving back to the community.