Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Robert English

Supply

Summary

Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Manager

Martin Self Storage
Southport, NC
02.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

EMT-Basic

Med One Medical Transport
Shallotte, NC
02.2023 - 12.2023
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
  • Administered CPR, oxygen and other life-saving medical treatments.

Maintenance Technician

Lockwood Folly Golf Course
Supply, NC
06.2022 - 01.2023


  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed safety protocols to minimize workplace accidents.
  • Contributed to a safer work environment, promptly addressing any identified hazards or concerns.

Lead Night Auditor

Best Western Hotels
Goldsboro, NC
09.2021 - 05.2022
  • Facilitated positive relationships with long-term guests through attentive service and personalized interactions during their stays.
  • Maintained compliance with company policies, conducting regular reviews of financial transactions and correcting errors as needed.
  • Collaborated with other departments to enhance overall guest experience, addressing any concerns or special requests efficiently during nighttime hours.
  • Enhanced guest satisfaction by promptly addressing and resolving night audit-related concerns.

Customer Service Representative

Lowes Home Improvment
Alamogordo, NM
09.2018 - 06.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Education

Associate of Applied Science - Nursing

Brunswick Community College
Boliva, NC
05-2027

EMT-B Certification - Emergency Medicine

Brunswick Community College
Boliva, NC
12-2023

Certificate of Technical Studies - Welding

York Technical College
Rock Hill, SC
05-2021

High School Diploma -

Fort Mill High School
Fort Mill
05-2009

Skills

  • Money handling
  • Team leadership
  • Customer relations
  • Decision-making
  • Staff supervision
  • Problem-solving
  • Staff training and development

Certification

  • Bloodborne Pathogens Training – Occupational Safety and Health Administration certified providers.
  • Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
  • Certified Nursing Assistant (CNA) - State Boards of Nursing.
  • Cardiopulmonary Resuscitation (CPR) - American Red Cross.
  • First Aid Certification - American Red Cross or American Heart Association.

Languages

English
Native or Bilingual

Timeline

Assistant Manager

Martin Self Storage
02.2024 - Current

EMT-Basic

Med One Medical Transport
02.2023 - 12.2023

Maintenance Technician

Lockwood Folly Golf Course
06.2022 - 01.2023

Lead Night Auditor

Best Western Hotels
09.2021 - 05.2022

Customer Service Representative

Lowes Home Improvment
09.2018 - 06.2020

Associate of Applied Science - Nursing

Brunswick Community College

EMT-B Certification - Emergency Medicine

Brunswick Community College

Certificate of Technical Studies - Welding

York Technical College

High School Diploma -

Fort Mill High School

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Robert English