Robert Dobo
Wilmington
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Experience in sales and customer service on many levels. Organized and systematic with natural relationship-building and leadership talents.
Overview
20
20
years of professional experience
Work History
Owner
Beech Street Silversmiths
Wilmington
02.2016 - Current
- Purchasing / Manufacturing sterling silver jewelry and other items.
- Merchandising jewelry and gift items for sale.
- Interacting with customers in the store
Cable Technician
RCH Cable (Contractor for Time Warner Cable)
Wilmington
03.2012 - 04.2013
- Went to customer's residence or business to collect past due payment or physically disconnect cable.
- Provided customer support by answering inquiries regarding installation, disconnection, and billing and product features over the phone or in person.
Customer Service Cashier
Sam's Club
Wilmington
03.2011 - 03.2012
- Resolved customer complaints in a professional manner.
- Checked out customer's purchases, collected payment, and balanced register at end of shift.
- Maintained current knowledge of store promotions to highlight sales to customers.
Quality Assurance and Quality Control Manager
Fac-ette Manufacturing
Leland
01.2006 - 03.2011
Salesman
Hendrick Automotive Group
Wilmington
02.2005 - 09.2006
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Demonstrated product features, benefits and use to potential buyers.
- Greeted and assisted customers to foster positive experiences.
Education
Some College (No Degree) - Electrical Engineering
UNC-Wilmington
Wilmington, NCSkills
- Jewelry manufacturing
- Visual merchandising
- Customer interaction
- Inventory management
References
References available upon request.
Timeline
Owner
Beech Street Silversmiths
02.2016 - Current
Cable Technician
RCH Cable (Contractor for Time Warner Cable)
03.2012 - 04.2013
Customer Service Cashier
Sam's Club
03.2011 - 03.2012
Quality Assurance and Quality Control Manager
Fac-ette Manufacturing
01.2006 - 03.2011
Salesman
Hendrick Automotive Group
02.2005 - 09.2006
Some College (No Degree) - Electrical Engineering
UNC-Wilmington