Robert Blalock
Gastonia
Summary
Dynamic Senior IT Systems Administrator with a proven track record at Truly Good Foods, excelling in ERP migrations and VMware management. Expert in Windows Server optimization and Veeam backup solutions, demonstrating strong problem-solving skills and a commitment to enhancing system security and performance.
Overview
9
9
years of professional experience
Work History
Senior IT Systems Administrator
Truly Good Foods
Charlotte
10.2024 - Current
- Designed, configured and tested computer hardware and operating system software.
- Consulted users to determine areas in need of improvement.
- Installed security software to protect networks.
- Managed ERP migration from Dynamics to Business Central.
- Maintained projects and led other IT employees.
- Designed, configured, and optimized Windows Server 2012 to 2022.
- Managed and implemented VMware environments, and used vSphere to manage clients' virtual machines.
- Installed and configured a Veeam backup and replication solution to the servers.
- Recovered from a ransomware attack using Veeam and Dell Data Exchange.
- Managed Office 365 and AD, along with GPOs, for all our users and sites.
Systems Administrator
3Fish inc.
Gastonia
12.2021 - 09.2024
- Monitored systems performance to identify potential issues and provided solutions as needed.
- Installed, configured, maintained and administered multiple operating systems including Windows Server 2008, 2012, 2016
- Maintained hardware inventory of all physical assets in the data center.
- Conducted regular maintenance activities on servers such as patching or cleaning up disk space usage.
- Migrated from Dynamics to Business Central ERP
- Automation experience with warehouse management systems
- Managed bartender with zebra printers.
- Fully Managed Dynamics to Business Central migration and data imports
IT Specialist
Pomeroy IT Solutions Inc.
Gastonia
02.2021 - 10.2021
- Provided guidance on best practices for using technology resources securely.
- Created user accounts, set up permissions, and monitored system security.
- Performed troubleshooting to diagnose and resolve complex technical problems.
- Conducted regular maintenance checks on computers, servers, and other IT equipment.
- Trained end users on how to use new systems and technologies effectively.
IT Support Specialist
Pottery Barn
Gastonia NC
07.2020 - 01.2021
- Demonstrated advanced product knowledge to solve customer issues.
- Served as first point of contact for incoming technical service calls and emails.
- Supported customers with online billing, access, and account issues.
- Maintained up-to-date knowledge of the latest technology trends, tools, and best practices in technical support.
Website Manager
Bustadice
Gastonia
07.2016 - 12.2020
- Managed website personnel.
- Directed brainstorming and development for new casino game ideas.
- Developed scripts automating betting strategies with JavaScript.
- Oversaw a $30 million Bitcoin bankroll.
Education
Bachelor's Degree - Computer & Information Science with Concentration in Network & Security
ECPI University
Charlotte, NC01.2020
Associate's Degree - Computer & Information Science
ECPI University
Charlotte, NC01.2019
Skills
- Windows Servers
- Xen Server
- Cisco Routers
- NAV Dynamics
- Business Central
- Power BI
- Endpoint
- Intune
- Apple Products
- Virtualized Machines/Applications
- Windows OS
- SQL
- Microsoft Office Suite
- Office 365
- TC/IP
- WAN/LAN
- IOT
- Advanced Defense and Countermeasures
- Advanced Linux Administration
- Storage Area & Disaster Recovery
- Software and Logic Design
- Network Protocols and Services
- VMWARE
- Veeam
- Dell Data Exchange
- Active Directory Management
Affiliations
- Science Olympics at Gaston Day School
- Golf And Greens Committee at Gaston Country Club
Coursework
- Advanced Defense and Countermeasures
- Advanced Linux Administration
- Storage Area & Disaster Recovery
- Software and Logic Design
- Network Protocols and Services
- Systems Administrator
- IT Specialist
- Customer Support Representative
Extracurricularwork - Description
Helped to develop and maintain bustadice.com. Writing scripts (primarily using Javascript & ReactJS) to allow automated gambling without the need for direct user intervention that was able to place 1 million bets in a 30 minute window. As a team, secured $43 million of investment capital and became one of the most reputable dice sites in the crypto scene.
Timeline
Senior IT Systems Administrator
Truly Good Foods
10.2024 - Current
Systems Administrator
3Fish inc.
12.2021 - 09.2024
IT Specialist
Pomeroy IT Solutions Inc.
02.2021 - 10.2021
IT Support Specialist
Pottery Barn
07.2020 - 01.2021
Website Manager
Bustadice
07.2016 - 12.2020
Bachelor's Degree - Computer & Information Science with Concentration in Network & Security
ECPI University
Associate's Degree - Computer & Information Science
ECPI University
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