Ritchee Burns
Winston Salem
Summary
Successful-Driven, Visionary, Highly Committed Professional with over 20+ years with a broad background providing top-notch leadership and services within a corporate organizations with expertise in business setup and business development. Expert at planning and setting long term strategic plans, as well as optimizing organizational efficiency, reducing overall cost and surpassing business objectives.
Overview
6
6
years of professional experience
Work History
Armed Security Officer
Mid-Atlantic PPS Group, LLC
06.2020 - 12.2023
- Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity.
- Reduced incidents of theft and vandalism by maintaining a strong visible presence at designated checkpoints.
- Improved response times to emergencies with efficient coordination and communication among team members.
- Assisted in the development of site-specific security protocols, resulting in increased operational effectiveness.
Executive Director of Operations
Mid-Atlantic PPS Group, LLC
05.2023 - 12.2023
- Improved operational efficiency by streamlining processes and implementing innovative strategies.
- Led cross-functional teams for successful project completion and timely delivery of key initiatives.
- Developed long-term strategies to drive continuous improvement in operations, resulting in increased revenue and reduced costs.
- Managed budgets, forecasts, and financial reporting to ensure optimal resource allocation while maintaining fiscal responsibility.
Assistant Manager of Operations
Lowes Companies
02.2020 - 05.2023
- Streamlined operations by implementing efficient workflow processes and procedures.
- Enhanced employee productivity through regular training sessions and performance evaluations.
- Optimized inventory management by closely monitoring stock levels and placing timely orders.
- Reduced operational costs by identifying areas of improvement and implementing cost-saving measures.
- Supervised operations team to support operational excellence and excellent customer service.
Store Manager
Leslie Pool Supply
02.2018 - 01.2020
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Education
No Degree - Police Procedures And Juvenile Law
Wilkes Community College
Moravian Falls06.1992
Skills
- Armed Security Guard
- Operational Leadership
- Investigations
- Investigations Risk Asseseement
Timeline
Executive Director of Operations
Mid-Atlantic PPS Group, LLC
05.2023 - 12.2023
Armed Security Officer
Mid-Atlantic PPS Group, LLC
06.2020 - 12.2023
Assistant Manager of Operations
Lowes Companies
02.2020 - 05.2023
Store Manager
Leslie Pool Supply
02.2018 - 01.2020
No Degree - Police Procedures And Juvenile Law
Wilkes Community College
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