Rimiyah Harrell

Rocky Mount

Summary

I am seeking a retail associate position at a Great Retail Company where I can leverage my strong customer service skills, attention to detail, and passion for creating a welcoming shopping experience. I bring a friendly and professional demeanor, the ability to handle transactions accurately, and a talent for assisting customers in finding products that meet their needs. I thrive in fast-paced environments, work well as part of a team, and am committed to maintaining a clean, organized, and visually appealing store. My goal is to contribute to the Company’s reputation for excellent service while growing and developing my skills in retail.

Overview

years of professional experience

2024

years of post-secondary education

Work History

Customer Service Representative

Walmart

Ahoskie

02.2024 - 10.2025

Assisted customers with product inquiries and provided detailed information.
Resolved customer complaints through effective communication and problem-solving skills.
Processed transactions accurately using point-of-sale systems.

• Greeted customers and assisted with product selection, improving overall customer satisfaction

• Maintained clean and organized store displays

• Operated cash register and processed transactions efficiently

• Assisted with inventory management and stock replenishment

• Resolved customer concerns in a professional and timely manner

Beauty Sales Associate

Beauty World

Wilson

01.2023 - 01.2024

Assisted customers in selecting beauty products and provided personalized recommendations.
Maintained product displays to ensure an attractive shopping environment.
Educated clients on product usage and benefits to enhance their experience.

Education

General Education Diploma

Windsor, NC

Skills

Customer Service & Sales:
Friendly, approachable, and professional demeanor
Active listening and empathy to meet customer needs
Conflict resolution and problem-solving
Upselling and recommending products
Knowledge of promotions, discounts, and loyalty programs

Retail Operations & Organization:

Cash handling and POS transaction experience
Inventory management and stock replenishment
Merchandising and product display setup
Maintaining a clean and organized sales floor
Ability to multitask in fast-paced retail environments

Communication & Teamwork:

Clear verbal communication with customers and team members
Team collaboration and support
Ability to explain product features and benefits
Giving and receiving constructive feedback

Personal Traits:

Reliability, punctuality, and strong work ethic
Adaptability and flexibility under pressure
Self-motivated and proactive
Positive attitude and professional appearance

Technical Skills:

Operating cash registers and scanners
Basic computer skills for inventory and scheduling

Languages

English

Professional

Timeline