Riley Lowell
Cary
Summary
Proven track record in delivering efficient, high-quality customer service in restaurant environments. Strong background in team collaboration, personnel development, and effective issue resolution with customers and staff. Skilled in order management, payment processing, and upselling, with a focus on menu knowledge and personalized recommendations. Committed to maintaining food safety standards and managing multiple priorities while fostering a positive team atmosphere.
Overview
6
6
years of professional experience
Work History
Server
Bad Daddy's Burger Bar
09.2021 - Current
- Served 4 - 6 tables per day/night with 20+ guess at a time.
- Tables turn over 4 - 5 times for 60 to 80 customers per day/night.
- Worked closely with restaurant staff to ensure orders are served in efficient manner.
- Demonstrated genuine hospitality while greeting new and returning guests.
Hostess/Customer Service
Bad Daddy's Burger Bar
05.2019 - 09.2021
- Routinely supported other areas of the restaurant as requested, including answering the telephones and complete financial transactions for other staff.
- Demonstrated genuine hospitality while greeting new and returning guests.
Education
High School -
Green Hope High School
Cary, NC06.2021
Wake Technical Community College
Raleigh, NCSkills
- Customer service
- Communication
- Teamwork
- Computer systems
- Microsoft suite
- Quick learner
- Customer relations
- Conflict resolution
- Critical thinking
- Problem solving
- Quality assurance
- Customer satisfaction
- Order management
Timeline
Server
Bad Daddy's Burger Bar
09.2021 - Current
Hostess/Customer Service
Bad Daddy's Burger Bar
05.2019 - 09.2021
High School -
Green Hope High School
Wake Technical Community College