Riley James
Norwood
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Food Lion
Norwood
04.2024 - Current
- Processed returned merchandise by strictly following store return and exchange procedures.
- Built and maintained productive relationships with employees.
- Conducted regular cleaning tasks, including sweeping, mopping, and dusting.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Assisted customers with locating items in the store, answered questions about products and prices.
- Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
- Greeted customers promptly and responded to questions.
- Assisted with bagging groceries and offering carry-out service to customers as needed.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Processed customer orders and payments with POS system or cash register.
- Collaborated with team members to achieve sales goals and maintain store standards.
- Operated cash registers, handling cash, credit, and debit transactions accurately.
- Utilized knowledge of store layout to efficiently restock products and assist customers.
- Assisted in training new employees on store procedures and policies.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Worked effectively in team environments to make the workplace more productive.
Education
High School Diploma -
South Stanly High School
Norwood North Carolina 05-2025
Timeline
Customer Service Representative
Food Lion
04.2024 - Current
High School Diploma -
South Stanly High School