Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Riley Delaney

Statesville

Summary

Versatile professional with expertise in landscaping, customer service, and heavy machinery operation. Skilled in team collaboration, personnel management, and workflow optimization to enhance efficiency and client satisfaction.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Crew Foreman

Southern Legacy Landscaping
04.2019 - 12.2024
  • Executed routine landscaping maintenance, including mowing, hedge trimming, and tree removal.
  • Performed precision concrete and masonry work.
  • Installed and maintained hardscape elements.
  • Set up and managed irrigation systems for optimal plant health.
  • Installed outdoor lighting to enhance landscape aesthetics.
  • Operated heavy equipment safely and efficiently.
  • Constructed and installed fencing solutions.
  • Completed carpentry projects for outdoor structures.
  • Hauled materials using dump trucks and trailers to support project needs.

Mobile Expert

T-Mobile
07.2020 - 10.2021
  • Delivered exceptional customer service by actively listening to client needs and providing tailored mobile solutions.
  • Troubleshot technical issues with devices and network connectivity, ensuring prompt and effective resolution.
  • Consistently achieved and exceeded sales targets through strategic upselling and cross-selling of T-Mobile products and services.
  • Educated customers on the latest devices, plans, and promotional offers to maximize their mobile experience.
  • Maintained thorough knowledge of current technology trends and product updates to provide informed recommendations.

Real Estate & Construction

Show Show
11.2018 - 03.2019
  • Operated multiple types of forklifts (electric, diesel, sit-down) to efficiently handle and transport building materials.
  • Conducted routine equipment inspections and minor maintenance to ensure optimal forklift performance.
  • Adhered to strict safety protocols, minimizing risks and maintaining a secure work environment.

Retail Store Renovation Specialist

Madvapes
09.2015 - 05.2018
  • Excellent sales experience resulting in strong customer relationships and sales target goals met.
  • Oversaw daily store operations, ensuring efficiency and an optimal customer experience.
  • Managed wholesale accounts, collaborating with business owners to streamline orders and maintain lasting partnerships.
  • Renovated retail storefronts company-wide by designing and building custom furniture, elevating store aesthetics and functionality.
  • Combined sales, management, and renovation expertise to drive improvements and support business growth.

Service Coordinator

Discount Tire Warehouse
07.2014 - 09.2015
  • Coordinated daily workflow in the back room, ensuring all tire technicians had the resources and scheduling support needed for efficient service.
  • Managed service schedules and inventory levels to prevent delays and maintain a smooth operational process.
  • Implemented process improvements that enhanced technician productivity and streamlined overall service operations.
  • Monitored work progress to ensure adherence to deadlines and quality standards, contributing to higher customer satisfaction.

Education

General Equivalency Diploma -

New York State Board of Regents
08-2011

Skills

  • Excellent customer service, sales and communication
  • Proficient in 2-Stroke Engine Servicing
  • Skilled with hand, power and air tools
  • Heavy machinery operation
  • Proactive problem-solving
  • Teamwork and collaboration
  • Personnel management
  • Crew oversight
  • Task prioritization
  • Effective Delegation
  • Vehicle operations

Certification

600-hour Residential/Commercial Maintenance Certificate

Timeline

Mobile Expert

T-Mobile
07.2020 - 10.2021

Crew Foreman

Southern Legacy Landscaping
04.2019 - 12.2024

Real Estate & Construction

Show Show
11.2018 - 03.2019

Retail Store Renovation Specialist

Madvapes
09.2015 - 05.2018

Service Coordinator

Discount Tire Warehouse
07.2014 - 09.2015

600-hour Residential/Commercial Maintenance Certificate

General Equivalency Diploma -

New York State Board of Regents
Riley Delaney