Riley DeGranda
Hendersonville
Summary
Adept at fostering positive customer experiences and ensuring workplace safety, I excelled in roles at Eaton Corporation and others, consistently meeting production targets and enhancing service quality. My blend of critical thinking and hospitality skills contributed to significant improvements in team efficiency and customer satisfaction, showcasing my ability to multitask and maintain high standards across diverse settings.
Overview
4
4
years of professional experience
Work History
Assembly Line Production Worker
Eaton Corporation
07.2024 - Current
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Performed detailed testing for proper connections, ensuring high-quality performance across all projects completed.
- Ensured compliance with local codes and regulations during every phase of the installation process.
- Accurately read blueprints to install wiring materials effectively.
Hostess/Server/ToGo/Prep Cook
Carrabba' Italia Grill
11.2021 - 07.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Served food and beverages promptly with focused attention to customer needs.
Barista
Starbucks
11.2023 - 05.2024
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Cashier/Customer Service
Michaels Craft Store
07.2020 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Education
No Degree - Forensic Anthropology
University of North Carolina At Charlotte
Charlotte, NCHigh School Diploma -
West Henderson High School
Hendersonville, NC06-2022
Skills
- Safety procedures
- Hand-eye coordination
- Workplace cleanliness
- Quality control analysis
- Critical thinking
- Organizing
- Hospitality
- Multitasking
- Customer Service
Timeline
Assembly Line Production Worker
Eaton Corporation
07.2024 - Current
Barista
Starbucks
11.2023 - 05.2024
Hostess/Server/ToGo/Prep Cook
Carrabba' Italia Grill
11.2021 - 07.2024
Cashier/Customer Service
Michaels Craft Store
07.2020 - 11.2021
No Degree - Forensic Anthropology
University of North Carolina At Charlotte
High School Diploma -
West Henderson High School
Similar Profiles
Rocio Paulina Pérez ZamoraRocio Paulina Pérez Zamora
Accounting Supervisor at Eaton Solutions S de RL de CV (Eaton Corporation)Accounting Supervisor at Eaton Solutions S de RL de CV (Eaton Corporation)
Whitley HerringWhitley Herring
Paint Line Worker at Eaton CorporationPaint Line Worker at Eaton Corporation
Jacobie ConyersJacobie Conyers
Bus and Cable Assembler at Eaton CorporationBus and Cable Assembler at Eaton Corporation