Summary
Overview
Work History
Education
Skills
Certification
License Cosmetology
Timeline
Generic
Rikki Dulin Shue

Rikki Dulin Shue

Mt Pleasant

Summary

Dynamic Stylist Sales Associate at Great Clips Hair Salon, recognized for achieving top client retention rates through exceptional relationship building and upselling strategies. Leveraged fashion knowledge and attention to detail to enhance store sales and customer satisfaction, contributing to a vibrant shopping environment and successful marketing initiatives.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Stylist Sales Associate

Great Clips Hair Salon
10.1998 - Current
  • Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
  • Connected and engaged with customers to understand styling needs.
  • Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
  • Acknowledged, interacted and built relationships with clients to stimulate loyalty.
  • Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays.
  • Increased revenue and sales through strategic merchandising, inventory selection and visual display techniques.
  • Handled returns and exchanges professionally while adhering to company policies, ensuring customer satisfaction remained high.
  • Processed transactions accurately at the point-of-sale system while maintaining professionalism with cash handling procedures.
  • Contributed to overall store success by participating in marketing initiatives, such as special sales events and promotions.
  • Maintained [Number]% client retention rate, ranking among top performers in region.
  • Cultivated loyal client base by offering exclusive previews and promotions, enhancing customer engagement.

Education

Cosmetic Arts

Mt Pleasant High School
Mt Pleasant, NC
08-1997

Skills

  • Store maintenance

  • Fashion knowledge

  • Fashion trend awareness

  • Brand representation

  • Upselling strategies

  • Styling expertise

  • Appointment scheduling

  • Client relationship building

  • Color theory

  • Team cooperation

  • Positive customer engagement

  • Friendly and helpful

  • Attention to detail

  • Goal driven

  • Cash register operation

  • Team supervision

  • Cash handling

  • Strong communication and interpersonal skills

  • Sales and promotions

  • Organization

  • Customer service

  • Brand promotion

  • Product knowledge

  • Store policies and procedures

  • Exceeding customer expectations

  • Sales floor organization

  • Security practices

  • Honest and dependable

  • Building customer loyalty

Certification

  • [Area of expertise] License - Cosmetology 28 years
  • Certified lead stylist

License Cosmetology

Cosmetic arts license 28 years October 2025 

Timeline

Stylist Sales Associate

Great Clips Hair Salon
10.1998 - Current

Cosmetic Arts

Mt Pleasant High School

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Rikki Dulin Shue