Rielly Bolen
Fuquay-Varina
Summary
Skilled Swim Instructor with background in teaching diverse age groups and skill levels. Strengths include ability to create engaging lesson plans, emphasize safety protocols, and foster a welcoming learning environment. In previous roles, effectively contributed to learner progress by tailoring instruction style to individual needs, yielding improved performance among students.
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
5
5
years of professional experience
Work History
Swim Instructor/Lifeguard/ Supervisor/Coach
Lifetime Fitness
Cary
02.2024 - Current
- Attended staff meetings and training sessions related to teaching methods and safety practices.
- Maintained a clean, safe environment by monitoring the pool deck area before and after lessons.
- Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
- Taught basic survival skills such as floating, treading water, emergency exits from the pool.
- Monitored swimmers' progress throughout their time as a student in order to evaluate their abilities accurately.
- Conducted regular safety checks of the facility including chemical levels in the pool water.
- Updated records of attendance, skill levels achieved and other relevant information for each student.
Registered Behavior Technician
Bright Achievements
Fuquay-Varina
07.2023 - 01.2025
- Collaborated with parents, teachers, school administrators, and other professionals to ensure successful implementation of interventions.
- Ensured safety protocols were followed at all times during therapy sessions.
- Developed and implemented behavior intervention plans based on individualized needs.
- Implemented visual supports such as schedules, picture cards.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Tracked data and monitored progress of student's goals and objectives.
Deck Supervisor/Swim Instructor/Front Desk Reception
Goldfish Swim School
Cary
09.2021 - 07.2023
- Organized meetings with crew members to discuss upcoming projects or assignments.
- Supervised and evaluated performance of personnel in accordance with established policies and procedures.
- Resolved customer complaints promptly while ensuring their satisfaction with services provided.
- Assisted with training new personnel in safe working practices as well as use of tools and equipment.
- Monitored patron activities to ensure safety at all times.
- Ensured that the pool area was clean and safe for patrons.
Shift Leader
Smoothie King
Holly Springs
04.2021 - 09.2021
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Adhered to all health code regulations while preparing food items for customers.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Monitored employee performance and provided feedback for improvement.
- Monitored inventory levels and ordered supplies as needed.
- Resolved customer complaints promptly and professionally.
Shift Lead
Culver’s
Fuquay-Varina
05.2020 - 04.2021
- Handled cash register transactions accurately while providing excellent customer service.
- Supervised staff during shift changes and ensured transition went smoothly.
- Provided guidance and support to other team members as needed.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Ensured that all safety protocols were followed at all times.
- Responded to customer inquiries and complaints in a professional manner.
- Utilized problem solving skills to resolve conflicts between customers and employees.
Education
Psychology
North Carolina Central University
Durham, NC05-2026
Associate of Arts - Psychology
Wake Technical Community College
Raleigh, NC05-2022
Skills
- Crisis management
- Team collaboration
- Client communication
- Organizational skills
- Problem solving
- Safety protocols
- Issue resolution
- Pool operations
- Water rescue
- Water safety instruction
- Positive reinforcement techniques
- Patience and empathy
- Customer service
Timeline
Swim Instructor/Lifeguard/ Supervisor/Coach
Lifetime Fitness
02.2024 - Current
Registered Behavior Technician
Bright Achievements
07.2023 - 01.2025
Deck Supervisor/Swim Instructor/Front Desk Reception
Goldfish Swim School
09.2021 - 07.2023
Shift Leader
Smoothie King
04.2021 - 09.2021
Shift Lead
Culver’s
05.2020 - 04.2021
Psychology
North Carolina Central University
Associate of Arts - Psychology
Wake Technical Community College