Ricky Hicks, Jr
Jonesville
Summary
Dynamic Operations Assistant Supervisor at PVH Corp. with a proven track record in workflow optimization and employee scheduling. Recognized for enhancing team performance through effective delegation and training. Skilled in MS Office and operational reporting, I bring a positive attitude and attention to detail to drive results and ensure timely product delivery.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Operations Assistant Supervisor
PVH Corp.
06.2022 - 08.2025
- Solved problems timely and effectively, getting the right product to the right customer on time..
- Managed day-to-day department operations with effective workflow coordination.
- Assisted supervisor with planning of routine operations and special projects.
- Entered associates work time, vacation, holidays into the UKG timekeeper system.
- The warehouse closed.
Equipment Operator
PVH Corp.
01.2004 - 06.2022
- Operated machining equipment safely with team of operators.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Assisted in training new operators, providing guidance on proper equipment usage and safety procedures.
- Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
- Promoted to Operations Assistant Supervisor June 2022
Material Handler
PVH Corp.
10.2000 - 01.2004
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Promoted to Equipment Operator in January 2004.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Shift Manager
McDonald's
08.1992 - 05.1995
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Accounting Computer Specialist -
ECPI University
Greensboro, NC06.1995
High School Diploma -
Starmount High School
Boonville, NC06.1994
Skills
- Attention to detail
- Positive attitude
- Professional and friendly
- MS office
- Workflow optimization
- Operational reporting
- Administrative support
- Recordkeeping
- Performance monitoring
- Employee scheduling
- Delegating work
- Shipping and receiving
- Excel spreadsheets
- Work Planning and Prioritization
- Clerical support
- Organizational management
Certification
Train the Trainer Certification
Timeline
Operations Assistant Supervisor
PVH Corp.
06.2022 - 08.2025
Equipment Operator
PVH Corp.
01.2004 - 06.2022
Material Handler
PVH Corp.
10.2000 - 01.2004
Shift Manager
McDonald's
08.1992 - 05.1995
Accounting Computer Specialist -
ECPI University
High School Diploma -
Starmount High School
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