Rickita Neely
Mocksville
Summary
Dynamic security professional with management experience at Allied Universal Security Services, excelling in incident reporting and surveillance monitoring. Proven ability to lead teams and enhance customer satisfaction through effective training and organizational skills. Recognized for maintaining safety and cleanliness while ensuring operational efficiency in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Unarmed Security Guard/ Shift Lead Supervisor
Allied Universal Security Services
Advance
06.2023 - Current
- Oversaw scheduling and managed call-offs to maintain operational efficiency.
- Delivered customer service at entry points while monitoring entrance and exit gates for safety and security
- Monitoring security cameras
- Keeping up with incidents and writing incident reports
- Compiled daily reports and accurately logged all guests into the system to maintain security records
- Maintaining Guard house cleanliness and safety
- Turning lights in guard houses on and off in a timely manner
Shift Leader/Manager
Dominos inc
Advance
11.2021 - 10.2025
- Led shifts, managing employee performance and operations
- Ensured quality food preparation and timely serving to customers.
- Delivered customer service, addressing inquiries and resolving issues
- Maintained clean work environment, ensuring compliance with health standards
- Managing Cash register
Cleaner
A goal Non- Woven
Mocksville
07.2023 - 08.2023
- Managed materials and equipment in challenging environments to ensure safety
- Maintained cleanliness and hygiene across production areas at A Goal Non-Woven.
- Operated cleaning equipment to ensure efficient surface sanitation.
- Organized cleaning supplies for easy access and efficient workflow.
Tagger
Kontoor Brands inc
Mocksville
07.2020 - 11.2021
- Tagged clothing items to ensure accurate pricing and inventory management
- Attached clip sizes and hangers to clothing for streamlined display and customer accessibility
- Organized workspace to enhance operational efficiency and facilitate smooth workflow
Hourly team member
Bojangles inc
Mocksville
01.2020 - 07.2020
- Prepared and distributed food items in a busy kitchen environment.
- Operating cash register
- Ensured customer satisfaction by addressing inquiries and resolving issues.
Education
Dipolma -
Davie County High School
Farmington, NC06-2023
Interior Design - Interior Design
Forsyth Technical Community College
Farmington, NCSkills
- Security operations
- Incident response
- Emergency response
- Incident reporting
- Physical security
- Situational awareness
- Time management
- Scheduling management
- Team leadership
- Team coordination
- Critical thinking
- Conflict resolution
- Organizational Skills
- Customer service
Timeline
Cleaner
A goal Non- Woven
07.2023 - 08.2023
Unarmed Security Guard/ Shift Lead Supervisor
Allied Universal Security Services
06.2023 - Current
Shift Leader/Manager
Dominos inc
11.2021 - 10.2025
Tagger
Kontoor Brands inc
07.2020 - 11.2021
Hourly team member
Bojangles inc
01.2020 - 07.2020
Dipolma -
Davie County High School
Interior Design - Interior Design
Forsyth Technical Community College