Rickayla Ross
Rocky Mount
Summary
Graduated as a certified clinical medical assistant student in July 2024, leveraging extensive experience in cashiering, food service, and customer service.,Conducted physical, pediatric, and eye exams while accurately documenting medical histories, vital signs, and EKGs.,Oversaw maintenance of medical records, directed medical billing processes, and coordinated patient appointment and procedure scheduling.
Overview
5
5
years of professional experience
Work History
CCMA Externship
Hookerton Family Medicine
Hookerton, NC
09.2024
- Patient Vitals: Measuring blood pressure, temperature, pulse, and weight.
- Getting patients ready for exams and procedures.
- Assisting physicians during exams, minor surgeries, and administering medications/injections.
- Performing EKGs, basic lab tests (like blood sugar), and cardiovascular testing.
- Phlebotomy: Drawing blood and handling specimens for lab analysis.
- Informing patients about treatments and follow-up care.
- Front Office: Checking patients in/out, managing calls, and scheduling appointments.
- Updating electronic health records (EHR) and maintaining patient files.
- Billing & Coding: working with insurance and medical billing/coding.
- Sterilizing equipment, managing supplies, and organizing exam rooms.
Fulfillment Associate
Amazon Warehouse
Morrisville, NC
11.2022 - Current
- Managed and organized packages for delivery
- Prepared packages for truck loading
- Sorted packages according to delivery routes
- Ensured correct conveyor belt placement of packages
- Maintained inventory accuracy
- Performed quality checks on packages
Cashier/Clerk
Harris Teeter
Cary, NC
08.2021 - 11.2022
- Processed customer transactions efficiently
- Maintained cleanliness and stock levels of store
- Managed Western Union and money order transactions
- Assisted in inventory management
Education
Certified Clinical Medical Assistant -
Stepful | National HealthCareer Association
07.2024
High School Diploma - General
Rocky Mount High School
Rocky Mount, NC06.2022
Skills
- Phlebotomy: Venipuncture, Capillary Blood Collection, Specimen Preparation & Infection Control
- Medical: Ultrasounds, Injections, Fluid Aspiration, Cannulation, Catheterization, Patient Care, EMR
- Soft Skills: Building Rapport, Problem Solving, Effective Customer Service, Proficient Money Handling, Efficient Package Sorting, Excellent Cleaning Skills, and Strong Communication Skills
Timeline
CCMA Externship
Hookerton Family Medicine
09.2024
Fulfillment Associate
Amazon Warehouse
11.2022 - Current
Cashier/Clerk
Harris Teeter
08.2021 - 11.2022
Certified Clinical Medical Assistant -
Stepful | National HealthCareer Association
High School Diploma - General
Rocky Mount High School