Richelle Ross
Spring Lake,NC
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
25
25
years of professional experience
Work History
Operations Analyst II
Enverus
07.2017 - Current
- Provide website and software support to Oil & Gas companies who upload their Revenue and JIB files online for their owners and partners to access electronically
- Managed approximately 30 incoming calls, emails, and chats per day
- Train clients on how to use the site and manage their users
- Implementation of ACH/COA modules for over 20 major clients
- Manage several projects related to company merge/conversions and organization moves as well as custom voucher requests
- Work daily with the developer to correct database errors and create customized reports at users’ request
Gas Balancing Administrator
PDS Energy Information
04.2009 - 07.2017
- Assist in the development of the Gas Balancing Management System (GBMS) for operators to exchange gas balancing and production data through the PDS server
- Input data from gas balancing statements for non EDI operators and import them into the GBMS based on the company code
- Analyze monthly position summary reports for multiple owners to confirm the data reported matches the actual statements
- Work daily with the developer to correct database errors and create customized reports at users’ request
Real Estate Agent
Exit Bob Linn & Stratos Realty
09.2010 - 02.2013
- Assisted clients in finding suitable properties to buy or sell, based on their preferences and needs
- Prepared and listed properties for sale, which included taking photos, writing descriptions, and advertising the property on various platforms
- Sold 4 properties while working full time
Gas Balancing Accountant
Chesapeake Energy
10.2006 - 03.2009
- Analyzed and monitored monthly gas imbalances on all non operated wells in which Chesapeake had an interest in
- Responsible for creating monthly reports and distributed them to the revenue group and to management detailing the wells showing discrepancies between the monthly actuals reported and the revenue booked
- Delegated statement solicitation and maximum make-up schedules out to accounting assistants and tracked monthly accomplishments of the team
- Proposed adjustments for management review and requested makeup allocations to outside operated companies
Customer Care Representative
Cingular Wireless
04.2005 - 07.2006
- Took incoming calls from customers needing assistance with troubleshooting, billing inquiries and other issues concerning their Cingular Wireless service
- Assisted in coaching new hires from classroom to call center floor
Accounts Receivable Cash Applications Lead
Genesys Conferencing
01.2003 - 07.2004
- Applied payments to customers’ accounts on a daily basis from four different lockboxes
- Researched and obtained missing identifying information and posting directions by working with other departments and/or by phone contact with customers
- Ran edit reports to verify total amount of cash entered per batch, matching the bank balance and posted balancing batches of daily cash receipts to the system
- Maintained organized files of spreadsheets of posted batches as reference documentation
- Ensured the accuracy of monthly cash receipts
- Processed credit/debit memos
- Completed special projects for management
Computer Help Desk
ADT Security Services
06.2001 - 11.2002
- Provided technical support nationally, and insured proper communication to all receivers and routers
- Monitored all in-house databases and platforms for errors in signal communication from external bridges
- Made proper notifications and followed up until resolved
- Reported all multiplex and communication failures to local telephone companies and bridge technicians
A/R Billing and Cash Applications Specialist
ADT Security Services
09.1999 - 06.2001
- Processed, audited and approved third-party maintenance work orders
- Created reports to track payments unapplied to accounts
- Posted cash receipts to lockbox
- Prepared and briefed managers on monthly statistics
Education
Business Accounting -
University of Phoenix
Oklahoma City, OK03.2009
Computer Science and Network Administration - undefined
Parks College
Aurora, Colorado09.2001
Skills
- Reporting skills
- Data analysis
- Process mapping
- Problem-solving abilities
- Effective communication
- Oracle database
- Market research
- System testing
- Microsoft Excel
- Relationship building
Salaryrequirements
$75,000 per year
Summary Of Experience
- 18 years of oil & gas revenue accounting experience
- 13 years of billing/invoicing experience for service-type business.
- 2 years of residential real estate experience
- Proficient with accounting and reporting systems.
- Strong Excel and Word skills.
- Ability to type 55 wpm and 14,000 ksph
- Strong accounting and financial analysis skills.
- Excellent time management skills - observe proper month-end cutoffs and deadlines.
- Excellent oral and written communication skills.
- Critical thinking and problem-solving skills.
Timeline
Operations Analyst II
Enverus
07.2017 - Current
Real Estate Agent
Exit Bob Linn & Stratos Realty
09.2010 - 02.2013
Gas Balancing Administrator
PDS Energy Information
04.2009 - 07.2017
Gas Balancing Accountant
Chesapeake Energy
10.2006 - 03.2009
Customer Care Representative
Cingular Wireless
04.2005 - 07.2006
Accounts Receivable Cash Applications Lead
Genesys Conferencing
01.2003 - 07.2004
Computer Help Desk
ADT Security Services
06.2001 - 11.2002
A/R Billing and Cash Applications Specialist
ADT Security Services
09.1999 - 06.2001
Computer Science and Network Administration - undefined
Parks College
Business Accounting -
University of Phoenix
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