Richard Lee Webb, Jr.
Gaston
Summary
Highly analytical systems professional with 20+ years of experience in technical infrastructure, cybersecurity hardening, and logistical optimization. Expert at managing the lifecycle of technical assets and ensuring the System Integrity of high-stakes environments. Proven track record of translating complex technical requirements into actionable, operational solutions. Committed to safety-critical standards and ready to complete the ESPO training program.
Overview
23
23
years of professional experience
Work History
IT Systems Coordinator (Technology Technician)
Northampton County Schools
Jackson
11.2022 - Current
- Systems Integrity & Hardening: Spearheaded a district-wide security initiative to standardize protection protocols across all workstations, achieving 100% policy compliance.
- Configuration Management: Manages the "Gold Image" baseline for administrative and educational systems, performing continuous gap analysis to mitigate security vulnerabilities.
- Cross-Functional Collaboration: Acts as the primary technical liaison between administrative leadership and field technicians to ensure 99.9% system uptime.
IT System Optimization & Logistics Coordinator
Lowe’s Regional Distribution Center 1420
Garysburg
11.2002 - 06.2021
- IT/OT Integration: Resolved persistent hardware-to-software "handshake" failures between industrial barcode scanning systems and backend inventory logic, significantly increasing processing throughput.
- Procurement Support: Collaborated with external vendors and carriers to optimize technical return and buyback systems, managing the lifecycle of mission-critical logistics hardware.
- Technical Instruction: Developed and delivered a comprehensive technical curriculum for new hires, reducing onboarding time by 15% and ensuring immediate proficiency in high-volume environments.
Education
Bachelor of Science - Computer Science & Business Administration
Elizabeth City State University
Skills
- Hardware-to-Software Interfacing
- API Troubleshooting
- Legacy System Optimization
- Vulnerability Assessment
- Configuration Control
- Malware Mitigation
- Technical Writing
- Root Cause Analysis
- Codes & Standards Compliance
- Technical Specification Review
- Lifecycle Management
- External Vendor Liaison
Technical Toolkit
C, C++, Java, COBOL, TCP/IP, Ethernet, Cisco IOS, Windows 10, UNIX, Mainframe (Sybase), CompTIA A+ (In Progress), First Aid/CPR
Timeline
IT Systems Coordinator (Technology Technician)
Northampton County Schools
11.2022 - Current
IT System Optimization & Logistics Coordinator
Lowe’s Regional Distribution Center 1420
11.2002 - 06.2021
Bachelor of Science - Computer Science & Business Administration
Elizabeth City State University