Richard Grant Fath
Matthews
Summary
Experienced Software Test Engineer with over 10 years of expertise in the finance/trading field. Skilled in leading QA teams, successfully guiding them through capacity planning, test plan strategy, and imparting domain knowledge. Proficient in analyzing pre- and post-development applications, collaborating with technical support teams to identify and resolve performance errors. Actively contributes to backlog and product defect analysis and tracking.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Software Test Engineer
Altruist Financial
12.2021 - Current
- Spearhead test planning and coverage strategies to ensure comprehensive quality assurance across all Clearing backend services.
- Serve as the go-to expert for Clearing backend systems, guaranteeing seamless functionality and integration of APIs, databases, admin UIs, and third-party tools.
- Champion innovative, solution-oriented workflows that streamline team operations and deliver high-quality software outcomes.
- Develop and support automation strategies and test designs to strengthen regression testing, improving efficiency and ensuring reliability.
- Deliver targeted training sessions on Clearing services and industry trends, fostering team expertise and alignment with organizational objectives.
- Work closely with product owners, operations, and engineering teams to align on business requirements, testing execution, and deployment strategies, ensuring seamless delivery and alignment with stakeholder expectations.
Software Test Engineer
Ally Financial Inc.
07.2019 - 11.2021
- QA lead on agile/scrum team partnering with product owner, developers, and Scrum Master to understand/define acceptance criteria for upcoming stories/epics.
- Developed test scripts for automated software testing reducing manual regression time and enhanced defect visibility.
- Ensure each release meets well-defined quality standards by working closely with Product Owners on estimates, statuses, and risks.
Flagship & Priority Resolution Specialist
Vanguard Group
08.2016 - 07.2019
- Provided client-focused service effectively communicating to ensure confidence in resolution process.
- Led cross-departmental initiative to build relationships to enable faster trend recognition and problem resolutions.
- Established best practices for optimal operational processing performance leading to increased productivity by 30%.
Senior Operations Coordinator
Capital One, N.A
10.2014 - 07.2016
- Effectively serviced commercial loan portfolio encompassing over 500 million dollars while critically analyzing loan documents to ensure regulatory adherence.
- Developed and launched efficient and simplified paperless system to process loan payments reducing transaction time and process-related errors.
- Instructed on effective procedures for foreign currency processes by organizing seminars and discussions.
Education
Bachelor of Arts - Criminology
West Virginia University
Morgantown, WV05.2009
Skills
- Team Leadership
- Critical and Conceptual Thinking
- Effective Time Management
- Process Analysis
- Manual and automated testing
- Release Management
- JIRA management
- Database Quality Assurance
- End-to-end testing
- Java Programming
Certification
- Full-Stack Web Development (06/2018 - 12/2018)
End-to-end development course.
Timeline
Lead Software Test Engineer
Altruist Financial
12.2021 - Current
Software Test Engineer
Ally Financial Inc.
07.2019 - 11.2021
Flagship & Priority Resolution Specialist
Vanguard Group
08.2016 - 07.2019
Senior Operations Coordinator
Capital One, N.A
10.2014 - 07.2016
Bachelor of Arts - Criminology
West Virginia University
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