Richard Lee
Newport
Summary
Seasoned salesman/manager with more than 25 years of experience in the fast-paced automotive industry. I exhibit excellent teaching and leadership skills. I have an extensive track record of achieving exceptional results in sales and training.
Overview
23
23
years of professional experience
Work History
Director Of Operations
Eastern Carolina Nissan
10.2022 - Current
- I oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed systems and procedures to improve operational quality and team efficiency.
- Monitored budget and utilized operational resources.
- I oversaw day-to-day production activities in accordance with business objectives.
Advisor and Dispatch
Sanders Ford
06.2021 - 10.2022
- My main duties were sales and customer relations
- I had relations with parts knowledge as well as a mechanical background with managerial skill sets
- Skilled and knowledge of diffusing situations as well as keeping high morale to other employees
- I was always punctual and forthcoming with information to help in other avenues of service.
Advisor
Lookout Ford
08.2019 - 05.2021
- My main duties were sales and customer relations
- I had relations with parts knowledge as well as a mechanical background with managerial skill sets
- Skilled and knowledge of diffusing situations as well as keeping high morale to other employees
- I was always punctual and forthcoming with information to help in other avenues of service.
Service Advisor
Kurtis Chevrolet
07.2018 - 04.2019
- Working for a dealership was truly a different experience than what I had been used to
- The computer programs as well as the parts for my craft were definitely tested
- My knowledge base however showed through in this field keeping always on top of my agenda
- I've dealt with history's and keeping up with people's vehicles making sure that all was maintained and in good working order
- I worked closely with the technicians to ensure that the after mentioned stayed true
- Vehicles were done properly and on time as promised, after all my word is binding to a customer.
Manager
Mr. Tire Auto Service Center
09.2001 - 11.2017
- I had started at Colony tire that was switched over to Mr
- Tire and moved my way up to manager by showing my leadership skills and knowledge of my associates and products
- The experience I had made with the company and wisdom I acquired led many people to love and trust me with their vehicles
- With that being said it created a customer base and following for me
- The services I offered were true to form and always done efficiently and correctly.
Instructor (part-time)
Carteret Community College
08.2007 - Current
- I am proud to say that I was chosen to be an instructor at our local community college
- My skills as a salesman, leader, and teacher showed through that the Vice President of the college came to me and offered an instructor job to me
- My job as an instructor pits me against all kinds of challenges from assigning students and organizing paperwork, money and being on time
- My classes that I teach are Auto Safety, OBD emissions, Flag escort and fork lift certifications
- This has enabled me to open other avenues such as being an advisor to the board as well.
Education
Emergency Medical Technician -
Guilford Technical Community College
Greensboro06.1989
High School Diploma -
Walter Hines Page High School
Greensboro06.1987
Skills
- Sales abilities
- Management
- Customer Relations
- Human Resources
- Decision Making
- Instructing
- Time Management
- Learning Strategies
- Negotiation
- Problem Resolution
- Computer Skills
Timeline
Director Of Operations
Eastern Carolina Nissan
10.2022 - Current
Advisor and Dispatch
Sanders Ford
06.2021 - 10.2022
Advisor
Lookout Ford
08.2019 - 05.2021
Service Advisor
Kurtis Chevrolet
07.2018 - 04.2019
Instructor (part-time)
Carteret Community College
08.2007 - Current
Manager
Mr. Tire Auto Service Center
09.2001 - 11.2017
Emergency Medical Technician -
Guilford Technical Community College
High School Diploma -
Walter Hines Page High School
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