Richard Jones
Cherryville
Summary
Performance-driven security and fire alarm technician dedicated to delivering exceptional service and support to customers. Recognized for outstanding attendance and adeptness in showcasing alarm and closed-circuit TV systems. With a military background, excels in high-stress environments and meeting tight deadlines. Seeking opportunities to advance career, eagerly embraces new challenges and responsibilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Installer Level 5
Johnson Controls
10.2022 - Current
- Managed inventory effectively, ensuring all necessary equipment was available for scheduled installations without delay.
- Conducted site assessments to determine optimal placement of security devices, maximizing coverage and effectiveness.
- Collaborated with team members to complete large-scale projects, ensuring optimal security coverage for clients.
- Demonstrated features and functionality of alarm systems to customers.
- Generated detailed reports on completed projects, highlighting any challenges faced during installation as well as recommendations for future improvements in processes or equipment choices.
Lead Security Alarm Installer
Sonitrol Security Services
05.2022 - 10.2022
- Communicated effectively with customers, answering questions and concerns regarding systems
- Demonstrated features and functionality of alarm systems to customers
- Responded to maintenance calls and troubleshot devices
- Read and understood product manuals and blueprints
- Tested all newly installed fire alarms
- Installed, tested and serviced alarm and burglar alarms associated systems for commercial customers
- Fully installed fire alarms and various security devices
- Maintained excellent attendance record, consistently arriving to work on time
- Developed team communications and information for meetings
- Identified issues, analyzed information and provided solutions to problems
- Carried out day-to-day duties accurately and efficiently
Alarm Installation Technician
Modern Security Systems
11.2016 - 05.2022
- Installed, tested and serviced alarm and associated systems for commercial and residential customers
- Integrated equipment installations with on-site network infrastructure, incorporating existing fire and life safety systems
- Performed annual inspections on fire and security alarm systems
- Fully installed fire alarms and various security devices
- Responded to maintenance calls and troubleshot devices
- Read and understood product manuals and blueprints
- Demonstrated features and functionality of alarm systems to customers
- Tested all newly installed fire alarms
- Terminated and installed end devices such as card readers, motion detectors and cameras
Education
High School Diploma -
Hunter Huss High School
Gastonia, NC05.2005
Skills
Access control systems
Fire alarm systems
Security system maintenance
CCTV installation
Alarm system installation
Intercom installation
Structured cabling
Teamwork and collaboration
Time management
Reliability
Critical thinking
Effective communication
Adaptability and flexibility
Detail-oriented
Specification and schematics assessments
Task prioritization
Technical troubleshooting
Certification
- Certified to operate manually propelled, tow behind, boom lifts 3b, and scissor lifts 3a
- Kantech Corporate & Hosted
- Prowatch 6000
- Simplex 4007/4010
- Alarm.com
- Hanwah
- Exaqvision
- Eagle Eye/Open eye
- 3x Logic
- Brivo
Timeline
Security Installer Level 5
Johnson Controls
10.2022 - Current
Lead Security Alarm Installer
Sonitrol Security Services
05.2022 - 10.2022
Alarm Installation Technician
Modern Security Systems
11.2016 - 05.2022
High School Diploma -
Hunter Huss High School
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