Open To Work
Richard Heinzer
Angier
Summary
Detail-oriented professional with expertise in customer service and logistics management. Committed to ensuring timely deliveries and maintaining inventory accuracy while adhering to safety compliance standards.
Overview
6
6
years of professional experience
Work History
Driver Warehouse Manager
Baker Distributing Co
Durham
10.2024 - Current
- Operated delivery vehicles to transport products safely and efficiently.
- Delivered goods and services to customers on time and in excellent condition.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Adhered to company policies and procedures related to safety and security standards.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
Airport Shuttle Driver
ReImagined Parking
Cary
01.2024 - 09.2025
- Transported passengers safely between airport terminals and parking facilities.
- Maintained safe driving habits to protect property and general public on roadways.
- Conducted routine vehicle inspections for safety compliance.
- Adapted driving strategies to ensure passenger safety in varying traffic and weather conditions.
- Provided excellent customer service to enhance passenger experience.
- Assisted passengers with luggage and boarding procedures.
- Communicated effectively with passengers to address inquiries and ensure satisfaction.
- Followed scheduled routes to ensure efficient transport operations.
Retail Sales Associate
Redwing Shoes
Raleigh
09.2022 - 09.2025
- Assisted customers in selecting footwear based on style and fit.
- Maintained product displays to ensure visual appeal and organization.
- Processed sales transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and concerns.
- Educated customers on product features, care, and warranty options.
- Handled returns and exchanges following company policies and procedures.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
Commercial Sales Manager
AutoZone
RALEIGH
01.2023 - 01.2024
- Managed commercial accounts and developed strong customer relationships.
- Trained and mentored sales staff to improve performance and customer service skills.
- Oversaw inventory management to ensure product availability for commercial clients.
- Maintained effective customer communications and built strong customer relationships.
- Maintained relationships with existing clients by providing superior customer service.
Warehouse Associate
Amazon
Morrisville
08.2020 - 01.2023
- Scanned items for inventory management using handheld devices.
- Loaded and unloaded trucks, ensuring accurate shipment preparation.
- Maintained cleanliness and organization of work areas throughout shifts.
- Collaborated with team members to optimize workflow and productivity.
- Followed safety protocols to ensure a secure working environment at all times.
- Assisted in training new associates on proper warehouse procedures.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used pallet jacks to move items to and from warehouse locations.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Unloaded materials from trucks using forklifts and pallet jacks.
Education
Certification - Automotive Technology
Pine Technical Institute
Pine City, MN05-1996
Certification - Culinary Arts
Job Corp
Roseville05-1995
GED -
Pine Technical Institute
Pine City01-1994
Skills
- Vehicle operation and maintenance
- Route planning and delivery coordination
- Customer service and relationship management
- Safety compliance and accident prevention
- Logistics management and inventory oversight
- Emergency response and problem solving
- Time management and organizational skills
- Effective communication and conflict resolution
- Attention to detail and team collaboration
Military Service
- M1 Armor crewman, tactical and maintenance operations of the M1 main battle tank. E3 rank achieved.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSalary Range
$60000/yr - $200000/yrTimeline
Driver Warehouse Manager
Baker Distributing Co
10.2024 - Current
Airport Shuttle Driver
ReImagined Parking
01.2024 - 09.2025
Commercial Sales Manager
AutoZone
01.2023 - 01.2024
Retail Sales Associate
Redwing Shoes
09.2022 - 09.2025
Warehouse Associate
Amazon
08.2020 - 01.2023
Certification - Automotive Technology
Pine Technical Institute
Certification - Culinary Arts
Job Corp
GED -
Pine Technical Institute