Richanie Best
Warsaw
Summary
Proficient in delivering exceptional customer service across multiple roles. Expertise in claims processing, inventory management, and effective communication ensures high-quality interactions and satisfaction. Focused on leveraging technology and organizational skills to enhance service delivery.
Overview
12
12
years of professional experience
Work History
spark driver
walmart
10.2023 - Current
- Delivered packages efficiently across designated routes.
- Communicated timely updates to dispatch regarding delivery status.
- Maintained vehicle cleanliness and performed routine inspections.
- Assisted customers with inquiries and ensured satisfaction during deliveries.
- Utilized GPS technology to enhance route planning and navigation efficiency.
- Managed paperwork for each delivery, ensuring accuracy and compliance.
- Sorted parcels according to delivery route.
Market place Agent/claims (seasonal)
Resultscx (blue cross blueshield
09.2025 - 01.2026
- Processed claims efficiently using advanced claims management software.
- Reviewed documentation to ensure compliance with company policies and regulations.
- Educated clients on claims procedures and provided ongoing support throughout the process.
- Maintained accurate records of all claim transactions and client interactions.
- Communicated with clients to gather necessary information for claims processing.
Internal Customer Service (TECH)
John Deere
07.2017 - 05.2023
- C
- Managed helpdesk management systems to increase internal customer service.
- Provided support for internal customer service requests regarding product availability or delivery status.
- Operated point-of-sale systems to process payments from customers for greens fees, cart rentals, lessons, and other services.
- Coordinated with internal stakeholders to ensure timely delivery of services to customers during their renewal process.
- Developed strategies for improving customer service levels and efficiency of operations.
Inventory Analyst
Ingersoll Rand
08.2014 - 06.2017
- Managed inventory levels to ensure accurate stock availability at all times.
- Implemented systems for tracking receipt dates for vendor shipments against purchase order dates.
- Developed reports for management on inventory status and discrepancies.
- Ensured accuracy of material movement within the warehouse by verifying pick lists against bills of lading prior to shipment.
- Created item master records in the system for new items, including description, cost, and pricing information.
- Provided support in investigating customer complaints related to incorrect orders or shortages.
Education
pre- license certificate -
Douglass- Lane real estate academy
08-2023
some college courses
Lees-McRae College
01-2013
High School Diploma -
North Pitt High School
06-2011
Skills
- Route optimization
- Delivery coordination
- Claims processing
- Compliance assurance
- Documentation review
- Record keeping
- Customer service
- Cash handling
- Task prioritization
- Customer interaction
- Communication skills
- Interpersonal communication
Timeline
Market place Agent/claims (seasonal)
Resultscx (blue cross blueshield
09.2025 - 01.2026
spark driver
walmart
10.2023 - Current
Internal Customer Service (TECH)
John Deere
07.2017 - 05.2023
Inventory Analyst
Ingersoll Rand
08.2014 - 06.2017
pre- license certificate -
Douglass- Lane real estate academy
some college courses
Lees-McRae College
High School Diploma -
North Pitt High School