Ricala Thompson
Salisbury
Summary
Distinguished Registered Medical Assistant with solid background, who is adept in patient education and HIPAA compliance. Skillfully increased workplace efficiency and enhanced patient experiences through empathetic patient support and excels in clinical documentation and vital signs measurement, showcasing a blend of technical proficiency. With the proven ability to support healthcare professionals through efficient patient care and administrative duties.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Novant Health Heart and Vascular Clinic
06.2024 - Current
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with the healthcare team to create personalized care plans for patients.
- Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
Registered Medical Assistant
Vanderbilt Work-in Clinic
03.2024 - Current
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Taught patients about medications, procedures, and care plan instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms.
Registered Medical Assistant/Encounter Specialist
Atrium Wake Forest Family Medicine
01.2022 - 03.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Formulated the provider's note and prepared patients for the physician examinations.
- Aided in the prevention of illnesses by administering vaccinations according to established protocols.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
Mobile Phlebotomist
Mako Labortories
03.2019 - 04.2021
- Organized daily work based on collection priority.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Maintained a high level of accuracy in performing venipunctures and Covid-19 testing
- Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
- Labeled transfer tubes and storing specimens for transport.
Education
No Degree - Medical Assitant
Southeastern College
Charlotte03-2020
Skills
- Medical terminology
- Immunization administration
- HIPAA compliance
- Laboratory specimen collection
- Clinical documentation
- Patient scheduling
- Medication administration
- Preventive healthcare measures
- Patient assessments
- Medical office procedures
- First aid and CPR
- Vital signs measurement
Certification
- Registered Medical Assistant (RMA) - American Medical Technologists (AMT).
- Basic Life Support (BLS) - American Heart Association.
- OSHA Certified
- CPR/AED Certification
Timeline
Registered Medical Assistant
Novant Health Heart and Vascular Clinic
06.2024 - Current
Registered Medical Assistant
Vanderbilt Work-in Clinic
03.2024 - Current
Registered Medical Assistant/Encounter Specialist
Atrium Wake Forest Family Medicine
01.2022 - 03.2024
Mobile Phlebotomist
Mako Labortories
03.2019 - 04.2021
- Registered Medical Assistant (RMA) - American Medical Technologists (AMT).
- Basic Life Support (BLS) - American Heart Association.
- OSHA Certified
- CPR/AED Certification
No Degree - Medical Assitant
Southeastern College
Similar Profiles
Lindsey Sheppard-BriggsLindsey Sheppard-Briggs
Patient Service Coordinator III at Novant Health Heart and VascularPatient Service Coordinator III at Novant Health Heart and Vascular
Christa EureChrista Eure
Nuclear Medicine Technologist at Novant Health Heart And Vascular InstituteNuclear Medicine Technologist at Novant Health Heart And Vascular Institute
Maria ThomasMaria Thomas
Staff RN Cardiology at Novant Health Heart And Vascular InstituteStaff RN Cardiology at Novant Health Heart And Vascular Institute