RHONDA MACK
Durham,NC
Summary
Aging Tech Visionary | Senior Care Innovator | Health Educator
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lympha Press Coordinator
Medical Solution Supplier
10.2023 - Current
- Conduct one-on-one consultations with patients and caregivers to ensure effective use of the Lympha press medical device for managing lymphedema
- Develop and distribute educational materials to increase awareness and adoption of the Lympha Press device in healthcare and community settings
Geriatric Adult Mental Health Educator / Virtual Trainer
Therapeutic Alternatives, Inc.
06.2019 - 07.2024
- Designed and delivered targeted training programs for governmental and state agencies, improving awareness and management of mental health behaviors in the workplace by 35%, as reported in post-training evaluations
- Educated leadership teams and staff on recognizing, addressing, and managing workplace mental health challenges, leading to a 40% increase in the adoption of evidence-based stress management practices
- Facilitated interactive workshops, achieving 90% positive feedback on providing practical tools to foster supportive environments and promote resilience among employees
- Built long-term partnerships to promote resilience and mental well-being in the workplace
Health Educator (Volunteer)
AARP Vance County
04.2024 - 06.2024
- Developed and delivered tech-focused health reports to address the needs of the senior community, enhancing digital literacy and promoting health resources
- Facilitated workshops to empower older adults with technology skills, improving their access to health information and services
Health Resources Coordinator
Senior Pharm-Assistant
08.2013 - 06.2019
- Connected older adults with vital health resources, ensuring access to Medicare benefits and community support
- Collaborated with hospital staff to enhance discharge planning processes and address health disparities
- Assist clients in navigating coverage plans, resolving issues, and maximizing benefits to enhance their overall quality of care
- Provided personalized consultations to help seniors meet their healthcare goals
Mental Health/Substance Abuse Advisor
UNC Chapel Hill Department of OB/GYN
06.2013 - 09.2017
- Supervised and supported mothers and infants in a therapeutic community setting
- Created wellness plans to address stress, mental health, and chronic pain in substance abuse recovery
- Provided coaching for clients to meet their health and recovery goals
Health Educator / Health Coach (Volunteer)
Durham Center for Senior Life
05.2015 - 07.2017
- Educated older adults on nutrition, exercise, brain health, and chronic disease management
- Conducted weekly behavior assessments to measure progress in achieving mental and physical health goals
Education
M.A. - Health Education and Promotion
East Carolina University
Greenville, NCB.S. - Biology
North Carolina Central University
Durham, NCSkills
- Relationship Building
- Community Collaboration
- Facilitating Workshops
- Aging & Technology Proficiency
- Digital Literacy
- Aging Mental Health
Certification
- Certified Brain Fitness Coach, 2025
- Certified Dementia Practitioner
- Certified Health Coach
Timeline
Health Educator (Volunteer)
AARP Vance County
04.2024 - 06.2024
Lympha Press Coordinator
Medical Solution Supplier
10.2023 - Current
Geriatric Adult Mental Health Educator / Virtual Trainer
Therapeutic Alternatives, Inc.
06.2019 - 07.2024
Health Educator / Health Coach (Volunteer)
Durham Center for Senior Life
05.2015 - 07.2017
Health Resources Coordinator
Senior Pharm-Assistant
08.2013 - 06.2019
Mental Health/Substance Abuse Advisor
UNC Chapel Hill Department of OB/GYN
06.2013 - 09.2017
B.S. - Biology
North Carolina Central University
- Certified Brain Fitness Coach, 2025
- Certified Dementia Practitioner
- Certified Health Coach
M.A. - Health Education and Promotion
East Carolina University
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