Rhea Murphy
Raleigh
Summary
Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Sales Associate
Beem Light Sauna
Raleigh
04.2025 - Current
- Delivered exceptional customer service by welcoming clients, answering product questions, and promoting Beem's wellness services with warmth and professionalism.
- Educated guests on the benefits of infrared sauna therapy and other wellness offerings to drive membership and package sales.
- Processed transactions, scheduled appointments, and managed client check-ins and check-outs using the studio's booking and POS systems.
- Maintained a clean, organized, and inviting environment aligned with Beem's brand and wellness standards.
- Supported marketing efforts by promoting promotions, collecting feedback, and maintaining knowledge of product updates and wellness trends.
- Contributed to monthly sales goals by building strong client relationships and upselling memberships and add-on services.
Recreation Assistant / Front Desk Associate
Peak Gymnastics Academy
Apex
01.2020 - 08.2025
- Assisted with recreational classes, warm-ups, equipment setup, and spotting for beginner/intermediate skills
- Provided customer service at the front desk: answered phones, registered athletes, processed payments
- Maintained the cleanliness and safety of the gym and lobby areas
- Helped run camps, birthday parties, and open gyms with high energy and child engagement
- Balanced gym floor responsibilities with administrative duties in a fast-paced environment
Recreational & Competitive Coach
Peak Gymnastics Academy
Apex
11.2016 - 08.2025
- Coached recreational and competitive gymnasts ages 3-18 across all four events (Vault, Bars, Beam, Floor
- Created lesson plans, developed skill progressions, and prepared athletes for local, and state meets
- Taught proper technique and spotting with an emphasis on safety, form, and confidence-building
- Choreographed floor and beam routines; guided athletes through mental and physical meet prep
- Communicated regularly with parents and supported a positive, team-focused gym culture
- Mentored junior coaches and participated in ongoing staff training and development
- Knowledgeable in USAG standards and SafeSport guidelines
Esthetician
La'Belle Beauty Bar
Apex
01.2023 - 01.2024
- Delivered high-quality skincare services, including facials, chemical peels, and body treatments, tailored to individual client needs and skin types.
- Provided expert consultations, assessing clients' skin conditions and recommending appropriate treatments and products for optimal results.
- Developed and maintained strong client relationships, fostering a welcoming atmosphere that encouraged repeat visits and referrals.
- Stayed updated on industry trends and techniques, continuously enhancing skills through training and professional development.
- Managed appointment scheduling and client records efficiently, ensuring a seamless experience for clients.
- Collaborated with team members to maintain a clean and organized workspace, adhering to all health and safety regulations.
- Promoted retail products, successfully increasing sales and client satisfaction through personalized recommendations.
Beauty Advisor
Ulta Beauty
Apex
10.2021 - 02.2022
- Delivered high-level customer service by recommending products based on customer needs and preferences, leading to increased sales and customer satisfaction.
- Executed merchandising plans by organizing product displays and maintaining shelf standards to enhance store appearance.
- Processed cash, credit, and digital payment transactions with accuracy and efficiency while adhering to company policies.
- Acquired in-depth product knowledge to educate customers on beauty and skincare solutions.
Hostess
Sushi Iwa
Apex
09.2018 - 08.2020
- Greeted and seated guests promptly, creating a welcoming and friendly dining atmosphere.
- Managed reservations and walk-in waitlists using digital and manual systems.
- Coordinated with servers and kitchen staff to optimize table flow and guest satisfaction.
- Provided guests with menus and answered questions about the restaurant and specials.
- Maintained cleanliness and organization of the front-of-house area.
Education
Associate in Applied Arts -
Wake Technical Community College
Raleigh, NCLicensed Esthetician -
Aveda Institute of Chapel Hill
Chapel Hill, NCSkills
- Customer service and client relations
- Youth instruction and athlete development
- Recreational and competitive gymnastics coaching
- Safety and spotting techniques
- Lesson planning and routine choreography
- Front desk operations and administrative support
- Appointment scheduling and POS systems
- Sales and upselling strategies
- Membership packages and skincare services
- Product recommendations and event coordination
- Volleyball officiating and rule enforcement
- Time management and multitasking skills
- Communication and collaboration abilities
- Conflict resolution expertise
- Membership promotion
- POS systems
Education And Licenses
- Wake Technical Community College, Associate in Applied Arts
- Aveda Institute of Chapel Hill, Licensed Esthetician
- INSIDE LVMH, INSIDE LVMH Certificate
Certification
Inside LVMH
Timeline
Sales Associate
Beem Light Sauna
04.2025 - Current
Esthetician
La'Belle Beauty Bar
01.2023 - 01.2024
Beauty Advisor
Ulta Beauty
10.2021 - 02.2022
Recreation Assistant / Front Desk Associate
Peak Gymnastics Academy
01.2020 - 08.2025
Hostess
Sushi Iwa
09.2018 - 08.2020
Recreational & Competitive Coach
Peak Gymnastics Academy
11.2016 - 08.2025
Associate in Applied Arts -
Wake Technical Community College
Licensed Esthetician -
Aveda Institute of Chapel Hill