Reyna Perez
Jacksonville,NC
Summary
Psychology graduate with a strong background in behavioral science, research, and data analysis. Passionate about human services, advocacy, and effective communication. Skilled in interdisciplinary collaboration, community outreach, and administrative support. Committed to making a positive impact on individuals and communities by utilizing expertise to drive meaningful change.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Family Advocate & Resource Specialist
One Place
06.2024 - 03.2025
- Assisted families in finding quality childcare options
- Managed and updated childcare center records
- Collaborated with multidisciplinary teams to address complex issues impacting families'' lives.
- Managed heavy caseload using well-developed time management, organizational, and task prioritization skills.
- Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
- Built trusting relationships with children and families through active listening, empathy, and cultural sensitivity during interactions at work.
Director of Philanthropy
Alpha Omicron Pi Sorority
11.2023 - 11.2024
- Led philanthropic initiatives and fundraising efforts
- Organized community outreach events
- Managed budgets responsibly to allocate resources effectively across various events.
Front Desk Receptionist
National Wrestling Hall of Fame
08.2022 - 06.2024
- Delivered customer service and administrative support
- Managed visitor inquiries and front-desk operations
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Intern
Saville Center for Child Advocacy
05.2023 - 09.2023
- Assisted in child advocacy and case management
- Supported outreach and resource coordination efforts
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
B.S. - Psychology, Speech & Communication
Oklahoma State University
Stillwater, OK05.2024
Skills
- Mental & Social Health Services
- Community Outreach & Advocacy
- Public Speaking & Communication
- Office Administration & Data Management
- Interdisciplinary Collaboration
- Community engagement
- Event planning
- Diversity and inclusion
- Family advocacy
- Crisis intervention strategies
Certification
- CPR/AED Certification
- First Aid Certification
- SIDS Certification
- SCNCAC Initial VSP Training - Online Modules
- VAT Online - Core Competencies and Skills: Confidentiality
- VAT Online - Basics: Victims’ Rights
- VAT Online - Core Competencies and Skills: Assessing Victims’ Needs
- VAT Online - Basics: Ethics
- VAT Online - Core Competencies and Skills: Advocacy
- VAT Online - Crimes: Child Abuse and Neglect
- VAT Online - Basics: Types of Victim Services
- VAT Online - Core Competencies and Skills: Culture, Diversity, and Inclusion
- VAT Online - Core Competencies and Skills: Crisis Intervention
- VAT Online - Core Competencies and Skills: Trauma-Informed Care
- VAT Online - Core Competencies and Skills: Referrals
- VAT Online - Core Competencies and Skills: Self-Care
- VAT Online - Crimes: Human Trafficking
- VAT Online - Core Competencies and Skills: Basic Communication Skills
- VAT Online - Basics: Victim Compensation
Timeline
Family Advocate & Resource Specialist
One Place
06.2024 - 03.2025
Director of Philanthropy
Alpha Omicron Pi Sorority
11.2023 - 11.2024
Intern
Saville Center for Child Advocacy
05.2023 - 09.2023
Front Desk Receptionist
National Wrestling Hall of Fame
08.2022 - 06.2024
B.S. - Psychology, Speech & Communication
Oklahoma State University
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