Rex Robbins
Wilson
Summary
Highly skilled Implementation Specialist with broad experience in project management, system implementation, and client support. Proven ability to understand client needs and transform them into effective software solutions. Strengths include strong analytical skills, adept problem-solving abilities, and solid customer service orientation. Previous roles led to improved operational efficiency and enhanced user experiences through successful system implementations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Implementation Specialist
Bridgestone Firestone
Wilson
04.2026 - Current
- Trained new hires on departmental standards and processes, ensuring compliance and enhancing team readiness.
- Updated and implemented department standards to enhance production efficiency.
- Facilitated smooth onboarding for new employees to promote effective workflow.
- Developed training materials to promote knowledge sharing among users, fostering a culture of continuous learning.
- Created presentations outlining proposed changes or enhancements for upper management review, facilitating informed decision-making.
Quality
Bridgestone Firestone
Wilson
11.2024 - 04.2026
- Investigated misproductions to determine root causes and prevent recurrence.
- Executed quarterly checks on volume metric oil systems to uphold standards.
- Monitored material waste daily, ensuring efficient resource use.
- Coordinated and managed lot training sessions for all production personnel.
Backup Lead
Bridgestone Firestone
Wilson
12.2022 - 11.2024
- Collaborated with management to address operational challenges in backup area.
- Supported crew leader with daily production management tasks.
- Ensured crew access to necessary tools for efficient task completion.
- Filled in for crew leader during absences, maintaining workflow continuity.
- Conducted meetings with management to identify strategies for enhancing production efficiency.
Machine Operator
Bridgestone Firestone
Wilson
01.2016 - 12.2022
- Initiated career in tire room by loading stock for K1S tire building line.
- Transitioned to mixing department as V&A relief operator in January 2016.
- Trained and operated all roles in mixing department, mastering each position over two years.
- Pioneered operation of new 325 mixer, providing feedback to optimize performance.
Education
High School Diploma -
Fike High School
Wilson, NC05-2009
Skills
- Onboarding facilitation
- Employee training
- Process improvement
- Compliance monitoring
- Quality assurance
- Job tracking systems
- Operations coordination
- Strategic planning
- Problem solving
- Attention to detail
- Presentation development
Certification
- Excel
- Power BI
Accomplishments
- 621 Production Record
Timeline
Implementation Specialist
Bridgestone Firestone
04.2026 - Current
Quality
Bridgestone Firestone
11.2024 - 04.2026
Backup Lead
Bridgestone Firestone
12.2022 - 11.2024
Machine Operator
Bridgestone Firestone
01.2016 - 12.2022
High School Diploma -
Fike High School