Mitchell Anderson Ferguson
Charlotte
Summary
Dynamic professional with a proven track record at Publix Super Markets, excelling in customer service and team training. Demonstrated expertise in project management and budgeting, leading initiatives that significantly enhanced community engagement. Adept at leveraging data analysis to drive strategic decisions and foster collaboration across teams.
Overview
6
6
years of professional experience
Work History
Philanthropy Chair
Alpha Tau Omega (ATO) Fraternity
Charlotte
01.2026 - Current
- Collaborate with chapter members to develop and implement strategic philanthropic initiatives, enhancing community involvement and support.
- Organize fundraising events that engage the greater Charlotte area, fostering connections and support for philanthropic goals.
- Coordinate donations and sponsorships to support local charities and causes.
Vice President
Applied AI & Automation Club
Charlotte
10.2025 - Current
- Coordinate dues collection, budgeting, and event organization with executive officers to ensure financial stability and successful events.
- Lead club meetings to enhance AI and automation integration and understanding.
- Provide in-depth reasoning behind the projects we are developing to show use cases for AI in the corporate world.
Customer Service Staff
Publix Super Markets, Inc.
Charlotte
06.2020 - Current
- Maintained cleanliness and organization of the sales floor and back stock.
- Managed inventory and coordinated interdepartmental communication to support store logistics.
- Trained and onboarded five employees, facilitating their integration and development.
Event Sales Intern
SPG Entertainment
Richmond
11.2025 - 01.2026
- Research market trends and competitor activities to shape effective sales strategies.
- Maintain detailed records of customer interactions and sales activities to support data-driven decision-making.
- Adhere to company initiatives and achieve established goals.
Former Pledge Class President
Alpha Tau Omega (ATO) Fraternity
Charlotte
09.2023 - 11.2023
- Organized and led philanthropy event for pledge class, achieving 200% increase in donations over previous year.
- Facilitated campus involvement and leadership development through community service initiatives.
- Directed community service initiatives, enhancing student engagement and leadership skills.
Education
Bachelor of Science - Operations & Supply Chain Mgmt
University of North Carolina At Charlotte
Charlotte, NC05.2027
Skills
- Customer service and support
- Community engagement
- Team training and delegation
- Problem solving and research
- Project management
- Budgeting and data analysis
- Microsoft Excel
- AI integration
Leadership Experience
- Publix Super Markets, Inc.—Charlotte, NC, demonstrated adaptability and leadership by working across six+ store locations, supporting operations during staffing needs, training new associates, and maintaining Publix’s service standards in fast-paced environments.
- Vice President, Applied AI & Automation Club, Charlotte, NC, 10/20/25, Present, Coordinate dues collection, budgeting, and event organization alongside executive officers., Provide operational support across all areas of the club, ensuring smooth execution of initiatives and strong member engagement.
- Alpha Tau Omega (ATO) Fraternity, Former Pledge Class President, Active General Member, Philanthropy Chair, organized and led a philanthropy event for the pledge class, achieving over 200% more in donations than the previous year's event. Contributed to campus involvement, leadership development, and community service initiatives.
Timeline
Philanthropy Chair
Alpha Tau Omega (ATO) Fraternity
01.2026 - Current
Event Sales Intern
SPG Entertainment
11.2025 - 01.2026
Vice President
Applied AI & Automation Club
10.2025 - Current
Former Pledge Class President
Alpha Tau Omega (ATO) Fraternity
09.2023 - 11.2023
Customer Service Staff
Publix Super Markets, Inc.
06.2020 - Current
Bachelor of Science - Operations & Supply Chain Mgmt
University of North Carolina At Charlotte