Renee West

• Assisted pharmacists in preparing and dispensing medications accurately.
• Maintained inventory levels, ensuring timely restocking of pharmaceutical supplies.
• Processed prescription orders efficiently using pharmacy management software.
• Educated patients on medication usage and potential side effects effectively.
• Trained new technicians on operational procedures and safety protocols.
• Monitored drug expiration dates, ensuring compliance with safety regulations.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Performed pharmacy technician tasks at a local community pharmacy.

Walmart pharmacy technician for the last 11 years