Renée Remmers

Boosted student motivation through engaging activities and positive reinforcement strategies.

• Collaborated with colleagues to develop cross-curricular projects, fostering interdisciplinary learning.
• Developed strong rapport with 7 adults and children creating supportive and inclusive classroom environment.
• Enhanced student comprehension by incorporating diverse teaching methods and materials.
• Kept parents informed of student progress and provided resources for at-home language practice.

• Improved customer service by projecting friendly and knowledgeable attitude.
• Completed store opening and closing procedures.
• Counted out cash drawers and balanced totals.
• Trained and mentored 3 new employees.
• Opened inventory boxes and restocked shelves.

• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
• Increased weekly gross sales from $1200 to $2200 and exceeded goals for sales, revenue, and profit margins
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
• Demonstrated leadership skills in managing projects from concept to completion
• Adaptable and proficient in learning new concepts quickly and efficiently

• Answered customer inquiries regarding account balances, transaction history, services charges and interest rates
• Processed over 50 customer transactions daily, minimizing wait times
• Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service
• Counted, verified and handled bank deposits and armored car transactions
• Offered advice and assistance to customers, paying attention to special needs or wants
• Provided training and support to new associates to help provide high-quality customer service

• Trained and supervised 4 American volunteers at Brasov Hospital for Children and Codlea Orphanage
• Spokesperson and interpreter for Firm Foundations Romania to director of Codlea Orphanage
• Taught Roma teenage girls skills to improve living conditions including English on a daily basis
• Used critical thinking to break down problems, evaluate solutions and make decisions
• Volunteered in other parts of Romania in various roles

• Provided customer service, reception, computer services, membership, and program information to YMCA members
• Collected money from members for various programs, upgrades, and monthly dues
• Trained new employees and volunteers appropriate standard procedures necessary to perform daily duties
• Assisted director and assistant director with several marketing projects and weekend events