Innovative and compassionate Care Manager with over 10 years of experience conducting bio-psycho-social assessments, person-centered care planning, and interdisciplinary collaboration to support members across health domains. Proven ability to navigate Medicaid-managed care, LTSS, HCBS, and crisis intervention services. Skilled in documentation compliance, population health strategies, and community-based coordination for individuals with I/DD, TBI, MH, SU, and complex social needs.