Reign Benjamin
Gastonia
Summary
Dedicated and highly adaptable Dental Assistant graduate, with an active CPR and Radiology certification. Personable professional with extensive experience in easing patient anxiety. Adept at managing multiple tasks, resolving issues efficiently, and providing exceptional service. Ready to provide efficient, reliable support to a dental practice.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Sales Associate
Sactacular Holings, LLC
Gastonia
02.2025 - Current
- Utilized deep knowledge of product features and benefits to provide expert recommendations.
- Guided customers in product selection, delivering personalized service to enhance satisfaction.
- Informed customers about current promotions and sales, boosting engagement and purchase interest.
- Executed transactions accurately with point-of-sale systems, ensuring smooth customer experiences.
Assistant Property Manager
Pedcor Homes
Gastonia
10.2023 - 06.2024
- Coordinated tenant communications and addressed inquiries effectively.
- Assisted in managing property maintenance requests and vendor relations.
- Facilitated lease signings and ensured compliance with company policies.
- Supported Office operations by handling administrative tasks such as scheduling, filing, and document management.
- Organized resident events to foster community engagement among tenants.
Customer Service Representative
Alorica - Duke Energy
Greensboro
03.2021 - 07.2023
- Provided high-quality customer support via phone, email,
- addressing concerns and inquiries.
- Resolved issues related to products/services, processing returns, and processing payments.
- Maintained positive customer relationships through effective communication and follow-up.
- Collaborated with cross-functional teams to ensure customer satisfaction and issue resolution.
- Maintained accurate customer records and documented interactions in a detailed and organized manner, contributing to the improvement of customer service processes and procedures.
Education
Chairside Dental Assistant - Dental Assistant
Royal Dental Assistant Academy
Gastonia, NC 03.2026 - 06.2026
Northeast Guilford High School
McLeansville, NCSkills
- Chairside assistance
- Dental Radiology
- Infection control
- Clinical training
- Patient records
- Knowledge of dental materials
- CPR certification
- Radiology certification
- Attention to detail
- Teamwork
- Active listening and effective communication
- Office administration
- Experience with Microsoft Office (Word, Excel, PowerPoint, etc)
Certification
- Chairside Dental Assisting - Royal Dental Assistant Academy, June 2026
- North Carolina X-ray Certification - Royal Dental Assistant Academy, June 2026
- OSHA and HIPAA - Royal Dental Assistant Academy, June 2026
- Sterilization and Infection Control - Royal Dental Assistant Academy, June 2026
- CPR - Royal Dental Assistant Academy, June 2026
Languages
English
Professional
References
References available upon request.
Externship
- Completed a total of 40 hours with Friendly Dental in Gastonia.
Timeline
Chairside Dental Assistant - Dental Assistant
Royal Dental Assistant Academy
03.2026 - 06.2026
Sales Associate
Sactacular Holings, LLC
02.2025 - Current
Assistant Property Manager
Pedcor Homes
10.2023 - 06.2024
Customer Service Representative
Alorica - Duke Energy
03.2021 - 07.2023
Northeast Guilford High School