Reginald Woods
Concord
Summary
Skilled in diverse installation, maintenance, and repair tasks across various industries. Possess hands-on experience in troubleshooting complex issues and delivering efficient solutions. Demonstrated ability to adapt quickly to new technologies and methodologies with strong problem-solving skills. Improved operational efficiency and equipment longevity through proactive maintenance strategies. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Expert professional with great technical and mechanical abilities. Resolves faults by troubleshooting, diagnosing, and fixing diverse problems. Adapts easily to challenges of each work assignment.
Overview
47
47
years of professional experience
1
1
Certification
Work History
Voting Machine Programming/Field Service Technician
Mecklenburg County
Charlotte
09.2024 - 11.2024
- Performed annual and preventive system service maintenance.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Repaired and maintained production machinery in accordance with manufacturer specifications.
- Inspected and tested mechanical products to locate defects or malfunctions.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Collaborated with team members to assess equipment performance needs.
Armored Truck Driver
Brinks Armored
Charlotte
02.2008 - 09.2012
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Loaded and unloaded armored vehicles with cash, valuables, and other items in a secure manner.
- Prepared daily and weekly cash disbursement reports and submitted to management to provide accountability and transparency.
- Provided excellent customer service when interacting with clients.
- Maintained high levels of alertness throughout shifts.
- Delivered cash and coins to banks and customers to facilitate timely financial transactions.
- Observed speed limits and traffic laws at all times while driving an armored truck.
- Assisted fellow drivers as needed with loading and unloading operations or other tasks.
- Loaded and balanced ATM machines along daily routes to replenish cash supply for banks and ATM customers.
- Operated two-way radio equipment for communication purposes.
Correctional Officer
New York City Department of Corrections
Elmhurst
07.1987 - 01.2008
- Counseled inmates and responded to legitimate questions, concerns and requests.
- Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
- Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
- Developed individualized treatment plans for each inmate based on assessments of their mental health needs.
- Care, custody, and control of inmates
Army National Guard
U.S. Army
Queens
06.1977 - 01.2003
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Completed routine maintenance and repair.
- Operated equipment and machinery according to safety guidelines.
- Completed day-to-day duties accurately and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Manager, Wrought Iron Fabricator, Estimator
Ralph Welding & Iron Work
Brooklyn
05.1983 - 07.1987
- Assigned work and monitored performance of project personnel.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Selected and installed torches, filler rods and flux according to welding chart specifications.
- Repaired broken or cracked parts by welding them back together.
- Performed routine maintenance on welding equipment including torches and regulators.
- Assembled parts into larger structures following blueprints and engineering specifications.
- Welded components in flat, vertical, or overhead positions.
- Recognized, set up, and operated shielded metal arc and gas metal arc welding equipment.
Driver, Helper, Wrought Iron Installer
UP Iron Work
Brooklyn
04.1981 - 05.1983
- Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Mounted and connected mechanical and electrical equipment according to specifications.
- Completed scheduled appointments on time to drive quality service.
- Maintained inventory of installation supplies, tools, and equipment, ensuring availability for scheduled jobs.
- Implemented custom installations based on client specifications, maintaining high standards of quality and aesthetics.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Provided exceptional customer experiences to service recipients.
Unarmed Security Officer
Varmac Investigations
New York
11.1980 - 04.1981
- Collaborated with law enforcement and emergency responders during investigations.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Monitored security cameras to identify and respond to suspicious activity.
- Managed access control systems such as key cards, alarms, door locks.
- Inspected buildings periodically for signs of intrusion or damage.
- Responded to alarms and investigated disturbances promptly and effectively.
- Utilized two-way radios and other communication devices for effective team coordination.
- Provided friendly and professional assistance to employees, visitors and customers.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Duties included: Diesel mechanic, army cook, supervisor, supply sergeant (various military schools and training)
- Activated for various homeland disasters (prison strikes, hurricanes, coastal flooding, ice storms, World Trade Center, homeland security)
Education
Tractor Trailer Driving (CDL) -
County School
Bridgeport, CT06-1987
High School Diploma -
Automotive High School
Brooklyn, NY06-1978
Diesel Mechanics, Cooking, Supply -
Various Military Schools
Skills
- Voting machine programming
- Equipment maintenance
- System troubleshooting
- Preventive maintenance
- Technical documentation
- Customer service
- Problem solving
- Inventory management
- Attention to detail
- Basic welding
- Diagnostics and troubleshooting
- Accountability and work ethic
- Safety assessment
- Teamwork
- Power tools operation
- Project estimation and bidding
- Cost estimation
- Safety management
Certification
- CDL Class B
References
References available upon request.
Timeline
Voting Machine Programming/Field Service Technician
Mecklenburg County
09.2024 - 11.2024
Armored Truck Driver
Brinks Armored
02.2008 - 09.2012
Correctional Officer
New York City Department of Corrections
07.1987 - 01.2008
Manager, Wrought Iron Fabricator, Estimator
Ralph Welding & Iron Work
05.1983 - 07.1987
Driver, Helper, Wrought Iron Installer
UP Iron Work
04.1981 - 05.1983
Unarmed Security Officer
Varmac Investigations
11.1980 - 04.1981
Army National Guard
U.S. Army
06.1977 - 01.2003
Tractor Trailer Driving (CDL) -
County School
High School Diploma -
Automotive High School
Diesel Mechanics, Cooking, Supply -
Various Military Schools
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