Regina Moore
Charlotte
Summary
Dynamic professional with a proven track record at COCA COLA CONSOLIDATED, excelling in transportation logistics and route planning alongside exceptional problem-solving abilities. Skilled in SAP and Microsoft Excel, adept at enhancing operational efficiency and team collaboration and demonstrating a strong commitment to customer service excellence.
Overview
15
15
years of professional experience
Work History
Route Planning Analyst
COCA-COLA BOTTLING CONSOLIDATED COMPANY
Charlotte
01.2024 - Current
- Direct routing of delivery trucks to ensure efficient operations across branches.
- Utilized various platforms, including SAP, to oversee efficient sequencing operations.
- Oversee database upkeep to ensure accurate data for allocated branches.
- Formulated daily structured approaches for optimizing adaptive planning.
- Coordinated meetings with cross-functional teams to discuss strategic initiatives.
- Presented plans to client with smooth and professional presentations to enhance buy-in chance and promote collaboration.
Office Coordinator
COCA-COLA BOTTLING CONSOLIDATED COMPANY
Charlotte
01.2021 - Current
- Coordinated effectively within all management tiers, providing essential administrative assistance to the Automation Warehouse team.
- Managed incoming calls, produced copies, and composed presentations.
- Coordinated inbound and outbound shipment operations with efficiency.
- Established continuous communication channels with supervisory staff.
- Handle expense report management.
- Coordinated human resource support activities.
- Streamlined orientation sessions and supported talent acquisition efforts.
- Coordinated setup and preparation for hiring events.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Created and maintained filing systems, both paper and electronic.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Office Coordinator
COCA-COLA BOTTLING CONSOLIDATED COMPANY
Charlotte
01.2018 - 01.2021
- Delivered administrative assistance to sales and delivery teams alongside facility personnel.
- Prepared presentations, correspondence and performed administrative duties.
- Rectified over/shorts for driver's weekly cash and check balances.
- Facilitated communication between customers and sales management staff.
- Collaborated with sales team to manage delivery timelines and ensure seamless issue resolution.
- Coordinated efficient handling of all departing and arriving shipments.
- Coordinate preparation of dispatch for delivery route drivers.
- Process invoices and expense reports
- Facilitated onboarding through new hire orientations, applicant processing, and benefits enrollment.
- Managed weekly donation coordination for branch operations.
Equipment Dispatcher
COCA-COLA BOTTLING CONSOLIDATED COMPANY
Charlotte
02.2018 - 06.2018
- Coordinated assignment of equipment service notifications to Technicians in designated regions.
- Collaborated with EQSV Territory Managers to maintain balanced assignments aligned with service objectives.
- Served as a liaison between CCCI, ERS, and CCNA on high-priority service tasks.
- Oversaw operational dispatch boards to improve workflow.
- Optimized technician capacities by assigning tasks based on geographic location, time required, priority level, and type of issue during shifts.
- Streamlined coordination of resources to align repair services with organizational objectives.
- Provided timely support based on dynamic market conditions and requirements.
- Managed special project workload and timelines for business initiatives
- Answered and processed inbound communication from external customers
- Collaborated with third-party organizations (CCNA, ERS) on questions details, or information concerning the work being performed as a service provider
- SAP skilled
- Scheduled workload distribution effectively during day, evening, and weekend shifts.
- Possess strong interpersonal communication skills.
- Capable of effectively working with key Microsoft software like Word, Excel, and PowerPoint.
- Showcased ability to analyze situations critically while prioritizing customer needs.
- Prioritized tasks effectively and organized data with precision.
- Utilized advanced coordination to enhance teamwork and operational flow.
Legal Receptionist
MECKLENBURG COUNTY BAR & FOUNDATION
Charlotte
01.2017 - 01.2018
- Processed legal paperwork and coordinated office supply orders accurately.
- Greeted visitors, ensuring a warm and professional welcome.
- Communicated arrival of guests to company representatives.
- Supported HR initiatives while maintaining telecom systems.
Office Manager
PJ’S PAINTING INC.
Springfield
01.2015 - 01.2017
- Streamlined office maintenance fostering a productive work environment.
- Coordinated and scheduled meetings effectively.
- Scheduled projects with vendors, contractors, and customers efficiently.
- Ensured compliance with yearly SOMBA certifications and DOT requirements for projects.
- Handled management of COIs for numerous commercial and residential initiatives.
- Finalized and submitted I-9 documentation for onboarding employees.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Assisted in recruiting, onboarding and training new employees.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Used judgment and initiative in handling confidential matters and requests.
Office Manager
CMJ Landscape & Paving
Springfield
01.2010 - 01.2013
- Ensured efficient office operation by organizing work schedules for paving projects.
- Coordinated appointments with the City of Springfield for securing vacant homes.
- Finalized weekly payroll efficiently.
- Managed business's recurring financial obligations.
- Allocated assignments based on workload and deadlines.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Reviewed completed work to verify consistency, quality, and conformance.
Education
Associates Degree - Accounting
Springfield Technical Community College
Springfield, MA01.2015
Certification - Web-Design & Marketing
Springfield Technical Community College
Springfield, MA01.2011
Certification - Digital Publishing
Springfield Technical Community College
Springfield, MA01.2010
Skills
- Goal setting
- Budget management
- Event Planning
- Project Coordination
- Data Collection
- Problem Solving
- Sales
- Customer Service
- Payroll Preparation
- SAP Experience
- Proficient in Microsoft Excel
- Data Entry
- Office Equipment Operation
- Transportation logistics
- Route planning
- SAP usage
- Data analysis
- Customer service
- Communication skills
- Problem solving
- Attention to detail
- Organizational skills
- Time management
- Team collaboration
Professional Development
- Yarn4Dayz, 2009
- Moore than Weddings, 2009
Timeline
Route Planning Analyst
COCA-COLA BOTTLING CONSOLIDATED COMPANY
01.2024 - Current
Office Coordinator
COCA-COLA BOTTLING CONSOLIDATED COMPANY
01.2021 - Current
Equipment Dispatcher
COCA-COLA BOTTLING CONSOLIDATED COMPANY
02.2018 - 06.2018
Office Coordinator
COCA-COLA BOTTLING CONSOLIDATED COMPANY
01.2018 - 01.2021
Legal Receptionist
MECKLENBURG COUNTY BAR & FOUNDATION
01.2017 - 01.2018
Office Manager
PJ’S PAINTING INC.
01.2015 - 01.2017
Office Manager
CMJ Landscape & Paving
01.2010 - 01.2013
Associates Degree - Accounting
Springfield Technical Community College
Certification - Web-Design & Marketing
Springfield Technical Community College
Certification - Digital Publishing
Springfield Technical Community College
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