Detail-oriented and compliance-focused professional transitioning into pharmaceutical manufacturing with a strong foundation in documentation management, cross-functional coordination, and regulatory standards. Skilled in process tracking, quality documentation, and communication with project teams. Eager to contribute to efficient, GMP-compliant production operations as a QA Associate, Document Control.
Overview
18
18
years of professional experience
Work History
Study Start Up Associate I
ICON PLC
11.2024 - 04.2025
Entered and updated study start-up data in tracking systems to maintain real-time visibility for the project team, ensuring accuracy and transparency in SSU timelines.
Coordinated distribution of confidentiality agreements and site questionnaires to support feasibility assessments and site selection, streamlining early trial operations.
Maintained weekly communication with 45 clinical sites to follow up on essential document submissions, accelerating site readiness for study participation.
Reviewed and negotiated Informed Consent Forms and Confidentiality Disclosure Agreements under SSU Lead guidance, contributing to timely contract finalization.
Delivered weekly site activity updates to SSU Leads, promoting proactive issue resolution and maintaining study momentum.
Senior Project Specialist
Syneos Health (formerly Inventiv Health/INC Research)
05.2018 - 08.2024
Supported CNS and Oncology studies by managing clinical operations and administrative tasks, contributing to on-time study milestones.
Executed project team tasks such as tracking action items in the Project Delivery Center and routing documents for client signatures, enhancing project workflow.
Coordinated logistics for team meetings, prepared agendas, and documented meeting minutes, fostering alignment between internal teams and sponsors.
Updated SOP tracking for both internal and sponsor documents, ensuring protocol adherence and regulatory compliance.
Managed eTMF processes by uploading, indexing, and quality checking documents, achieving 100% TMF query completion for audit readiness.
Acted as primary TMF contact during client meetings.
Handled user access for EDC and vendor systems using project platforms, expediting onboarding and minimizing workflow disruptions.
Analyzed TMF completeness reports, resolved discrepancies, and facilitated document reconciliation to maintain high-quality documentation.
Project Coordinator/Senior Project Coordinator
InVentiv Health
05.2011 - 05.2018
Organized study operations by managing meeting logistics, clinical supply shipments, and site communications, contributing to efficient project execution.
Resolved system access and technical issues to ensure uninterrupted access to databases and project systems for study teams.
Performed detailed QC of trial documentation, maintaining 100% compliance with TMF standards and regulatory expectations.
Reviewed CTAs and processed site and IRB invoices, supporting financial management and contract oversight.
Conducted final quality checks on central files, identifying and documenting missing content for site monitors to collect.
Maintained comprehensive tracking spreadsheets for enrollment, regulatory documents, site contacts, and training logs, ensuring data accuracy and project visibility.
Clinical Data Associate II
PPD
02.2008 - 01.2011
Conducted systematic reviews of clinical data listings and implemented discrepancy management protocols, improving database integrity and reducing errors.
Executed data queries and managed correction processes to ensure timely resolution of inconsistencies, enhancing overall data quality.
Oversaw weekly distribution of data correction forms to internal stakeholders, maintaining continuous study progress.
Product Safety Administrator I
PPD
12.2006 - 02.2008
Logged and processed adverse events in Argus Safety following Medical Information team intake, ensuring timely case distribution to Safety Specialists.
Improved pharmacovigilance operations by streamlining case intake workflows, increasing departmental efficiency and compliance.
Education
Certificate - BioWork
Wake Technical Community College
Raleigh, NC
08-2025
Bachelor of Science - Communication
East Carolina University
Greenville, NC
05-2011
Bachelor of Arts - Liberal Studies
University of North Carolina At Greensboro
Greensboro, NC
12-2008
Skills
Desire to Learn
Work Ethic
Teamwork
Veeva Vault
SharePoint
Time Management
Trial Master File
Microsoft Teams
Team Collaboration
Microsoft Office
Good Clinical Practice (GCP)
Attention to Detail
Flexibility
Organization
Effective Communication
Standard Operating Procedures (SOPs)
Good Documentation Practices
Timeline
Study Start Up Associate I
ICON PLC
11.2024 - 04.2025
Senior Project Specialist
Syneos Health (formerly Inventiv Health/INC Research)