Reem Mohamed
Charlotte
Summary
Hardworking retail professional with positive, upbeat nature and enthusiasm for improving guest experience. Energetic professional and multitasker with knack for engaging customers during transactions, quickly bagging merchandise and helping with special needs. Adaptable team player with flexible schedule and eagerness to meet demands of thriving businesses.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Charlotte
02.2026 - 05.2026
- Prepared a variety of espresso-based beverages following established recipes.
- Collaborated with team to efficiently handle high-volume service during peak hours, ensuring timely beverage delivery.
- Engaged with customers to provide exceptional service, addressing inquiries and enhancing overall experience.
- Trained new baristas on beverage preparation and customer interaction, fostering a knowledgeable and customer-focused team.
- Operated cash register and processed payments accurately and efficiently.
Party Host
Chuck E Cheese
Greensboro
01.2024 - 08.2025
- Acted as the first point of contact for visitors to create a welcoming party atmosphere.
- Managed large guest groups by multitasking to ensure timely and responsive service.
- Facilitated cake and food service by efficiently fetching supplies and setting up tables to enhance guest experience.
- Coordinated with kitchen staff to foster timely and accurate order preparation.
- Addressed guest concerns and inquiries swiftly, ensuring high levels of satisfaction.
- Decorated and thoroughly cleaned up areas to preserve facility appearance.
Cashier
Louisiana kitchen
Greensboro
06.2023 - 09.2024
- Executed cash register transactions on POS, delivering accurate change to enhance customer satisfaction.
- Balanced cash drawers to maintain accurate financial records at shift start and end.
- Ensured compliance with cash handling policies and procedures.
- Maintained knowledge of current menu and proper pricing.
- Maintained clear checkout area for tidy presentation.
- Sanitized checkout areas daily to maintain hygiene standards.
Education
Associate of Applied Science - Psychology
Central Piedmont Community College
Charlotte, NC08-2025
Skills
- Beverage preparation
- Coffee preparation
- Point of sale
- Inventory management
- Customer service
- Multitasking ability
- Time management
- Adaptability and flexibility
- Detail-oriented
Hobbies and Interests
- Reading books about adventure, crime, mystery
- Making several playlists of music for people to listen to
- Writing fictional stories about characters I draw
- History of other cultures
Timeline
Barista
Starbucks
02.2026 - 05.2026
Party Host
Chuck E Cheese
01.2024 - 08.2025
Cashier
Louisiana kitchen
06.2023 - 09.2024
Associate of Applied Science - Psychology
Central Piedmont Community College