Rebekah Grace Leming

• Provided professional grooming services to enhance pet appearance and hygiene.
• Maintained cleanliness and organization of grooming area, ensuring safety protocols were followed.
• Assisted with customer inquiries regarding grooming services and pet care products.
• Collaborated with team members to ensure efficient workflow during peak hours.
• Developed strong relationships with clients through exceptional service and care recommendations.
• Implemented new grooming styles based on current trends to meet client preferences.
• Conducted thorough assessments of pets' needs prior to grooming sessions to enhance satisfaction.
• Enhanced customer satisfaction by providing personalized grooming services tailored to each pet''s needs and preferences.
• Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
• Groomed Number dogs and cats per week, using various tools such as sheers, nail clippers, blades, brushes and de-matting and de-shedding combs.
• Increased appointment bookings by implementing an effective marketing strategy that showcased unique services offered.
• Troubleshot behavioral issues during grooming sessions, ensuring a positive experience for both pets and their owners.
• Balanced multiple appointments simultaneously without compromising attention to detail or customer satisfaction levels.
• Used Software to maintain animal behavior, health and care records.
• Maintained a clean and safe working environment for both pets and staff, reducing the risk of injuries or accidents.
• Handled difficult customers diplomatically while addressing concerns promptly, minimizing negative feedback or potential conflicts.
• Provided exceptional customer service, addressing any questions or concerns promptly and professionally to ensure satisfaction with each grooming experience.
• Built strong client relationships through excellent communication and customer service skills, leading to increased repeat business.
• Collaborated with team members to ensure smooth daily operations, consistently meeting scheduling demands and maintaining high-quality standards.
• Sterilized grooming and styling area, tools and implement by using antibacterial soap and rubbing alcohol.
• Continuously updated knowledge on new pet styling trends and products, staying current with industry developments.
• Demonstrated expertise in various grooming styles and techniques to accommodate diverse breeds and sizes of pets.
• Gained trust of pets through gentle handling techniques, minimizing stress during grooming appointments.
• Assisted in store merchandising efforts by creating eye-catching displays featuring grooming products available for purchase.
• Ensured consistent quality of work by adhering to established grooming procedures and guidelines for all clients'' pets.
• Assessed pets during check-in and check-out process for lethargy, trembling, excessive panting and resistance to entering salon.
• Educated pet owners on proper grooming techniques and at-home care, promoting healthier pets and reduced need for professional intervention.
• Developed creative solutions for challenging pet styling requests, exceeding customer expectations with every finished product.
• Contributed positively to the work environment by fostering a collaborative and supportive atmosphere among team members.
• Improved time efficiency by streamlining grooming processes, allowing for more appointments per day.
• Selected appropriate shampoos and conditioners for various coat and skin types by discussing concerns, sensitivities and allergies with pet owners.
• Kept cages, kennels, play yards, and grooming areas neat and clean.
• Followed pet care instructions for dietary needs and medication regimens.
• Monitored animals for behavioral problems and signs of health issues.
• Washed, trimmed, and brushed animals to maintain good grooming standards.
• Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
• Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
• Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
• Prepared and administered medications and treatments as prescribed by veterinarian.
• Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
• Developed and implemented enrichment plans to keep animals healthy and stimulated.
• Educated visitors and staff on proper animal care and handling.
• Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
• Trained animals in behavioral compliance or other special routines or commands.
• Assisted with development of animal behavior modification plans.
• Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
• Documented animals' weight, size and condition in computer system for review by senior staff.
• Reset procedure rooms between appointments and disinfected equipment.
• Consulted with veterinarians to diagnose problems and administered prescribed treatments.

Educated pet owners on essential care practices to support their pets' well-being.

Managed order placements, customer interactions, and escalated situations with composure.

Handled large money transactions and deposits.